Metropolitan at The 9, Autograph Collection

2017 East 9th Street, Cleveland, OH 44115, USA
Scores
  • Cleanliness
    9
  • Comfort
    9
  • Location
    9.2
  • Facilities
    8.9
  • Staff
    9
  • Value for money
    7.8
  • Free WiFi
    8.7

Hotel map
Food & Drink
Fantastic coffee!
Restaurant (à la carte)
Bar
Internet
Free!WiFi is available in all areas and is free of charge.
Pets
Pets are allowed on request. Charges may be applicable.
Services
Room service
Daily maid service
24-hour front desk
Concierge service
Wellness facilities
Fitness centre
Parking
Private parking is possible on site (reservation is needed) and costs USD 32 per day.
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
General
Heating
Family rooms
Lift
Air conditioning
Non-smoking rooms
Non-smoking throughout
Facilities for disabled guests

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Metropolitan at The 9, Autograph Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 16:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!All children under 18 years stay free of charge when using existing beds.
    • The maximum number of children's cots/cribs in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • One older child or adult is charged USD 25 per person per night in an extra bed.
    • Free!All further older children or adults stay free of charge for children's cots/cribs.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!One child under 2 years stays free of charge when using existing beds.
    • All children are welcome.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Outside of the expected essentials, the difference is always the staff. Everyone we encountered made you feel like you were special”

, USA

“The decor was stunning, very comfortable bed. Loved the mood/accent lighting.”

, USA

“The location couldn't be better it was walking distance from Tower City and 4th Street. We also loved The Vault, the drinks were amazing and it had a super sexy vibe.”

, USA

“We booked a double queen room. When we checked in, we were in a single king room. They upgraded us to a queen suite at no additional charge.”

, USA

“It was my birthday and upon checking in i was given access to the hospitality floor. My room was fabulous and clean. Staff so pleasant. Wonderful stay!”

, USA

“We had an absolute ball at the 9...the Service and the Room was GREAT!”

, USA

“The restaurant in sure and the bar upstairs were excellent.”

, USA

“Metropolitan at the 9 for us is a luxurious hotel with an impeccable staff on all levels. Expert customer service on all levels. The beds and pillows were so comfortable! I had the best sleep I've had in years!!! Excellent food and room service. Very large big screen TV's....2 of them in our suite!! Having a lock box assured us that our valuables were safe. The shower was beautiful and huge and I took the most comfortable showers there of my life! Huge bathroom with huge mirrors everywhere!! Valet service employees were also very kind, helpful and prompt. The front desk employees were incredibly friendly and helpful!!!! They even called a taxi service up for us so we made it to our concert on time!!! Free WIFI was great!! We would definitely stay there again when we travel to Cleveland, Ohio!!!! Thank you!!! All of you!!!! Five stars!! ⭐️⭐️⭐️⭐️⭐️”

, USA

“The hotel was updated, clean, and trendy. The location and surrounding area was great.”

, USA

“The property is full of rich history that the staff knew like the back of their hands. Loved this amazing place!”

, USA