Mercure Xi'an on Renmin Square
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallMercure Xi'an on Renmin Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 07:00 - 12:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children or adults are charged CNY 280 per night for extra beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
What guests loved the most
“Some reviews complained that the beds are hard. We thought them firm and good for the back but perfectly comfortable. Breakfasts in the Sofitel were very good value.”
“The room itself was small but clean-- nothing really special about it. The breakfast buffet (although a bit expensive for food in China) was amazing! Huge selection and tasted great!”
“Secure, clean, all the staffs are very friendly and helpful.”
“The breakfast buffet at the Sofitel next door is excellent - the range and quality of foods is great, whether you are seeking Chinese or western cuisine. Staff were very helpful in organising transport for me, my luggage and bicycle to the airport.”
“Most staff are English speaking, courteous & helpful (male Receptionist & male Concierge particularly pleasant & proactive, lady Receptionist not at all). Standard room makes very good use of limited space, managing to provide everything necessary while still appearing airy & spacious. Quite the contrast with a similar-sized room we stayed in at a Beijing hotel (Inner Mongolia Grand). Hotel is located inside a large, closed-off compound so very quiet & restful.”
“Hotel is very good and clean, very close to the city center, towers and night market. The Swimming pool is free and the staff is really helpful, 24h front desk. ”
“The staff are really helpful, and speak good English”
“I always stay at this hotel complex when I visit Xi'an. The Mercure is the most economical, but I also have stayed at the Sofitel when traveling on business and Grand Mercure when traveling with my family. The buffet breakfast in the Sofitel is excellent!”
“Staff super helpful & pleasant. The Mercure is within the old city wall & within walking distance to many interesting things including the amazing & ancient 14km wall that is 600 years old & is intact right round the citadel. Also Muslim Street - a very lively market where ancient & modern mix, plus the Bell Tower & Drum Tower. We also had a fantastic private tour to see the Terracotta Army fr the hotel. Taxi to airport 160RMB or about £16 - pretty good as an hour's drive away. Stick with the Green & Yellow cabs! Hotel in a complex of hotels owned by same group - lovely pool & spa in Sofitel next door & good choice of dining options if like us you don't have a lot of time.”
“The beds were so comfy and the room was really clean!”