Mercure Townsville

Woolcock Street, 4812 Townsville, Australia
8.3 608 reviews
Scores
  • Cleanliness
    8.3
  • Comfort
    8.1
  • Location
    8.4
  • Facilities
    8.3
  • Staff
    8.9
  • Value for money
    8.1
  • Free WiFi
    8.5

Hotel map
Food & Drink
Restaurant (à la carte)
Wine/champagne(Additional charge)
Bottle of water(Additional charge)
Special diet menus (on request)
Bar
On-site coffee house
Kid meals(Additional charge)
Entertainment and family services
Children television networks
Books, DVDs, music for children
Reception services
24-hour front desk
Luggage storage
Internet
Free!WiFi is available in all areas and is free of charge.
Services & Extras
Tickets to attractions or shows(Additional charge)
Cleaning services
Laundry(Additional charge)
Daily maid service
Dry cleaning(Additional charge)
Accessibility
Wheelchair accessible
Higher level toilet
Lower bathroom sink
Toilet with grab rails
Pets
Pets are not allowed.
Pool and wellness
Kids' pool
Swimming pool toys
Outdoor pool
Fence around pool
Sun loungers or beach chairs
Swimming pool
Sun umbrellas
Pool/beach towels
Outdoors
Garden
Outdoor furniture
Picnic area
Sun terrace
Parking
Free!Free private parking is possible on site (reservation is not needed).
Accessible parking
Secured parking
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Vending machine (drinks)
Vending machine (snacks)
Facilities for disabled guests
Non-smoking rooms
Newspapers(Additional charge)
Designated smoking area
Air conditioning
Packed lunches
Room service
Safety deposit box
Activities
Tennis court
Tennis equipment
Closest landmarks
Townsville Train Station
1.4 miles
Townsville 400 Racetrack Start / Finish line
1.7 miles
Family Court of Australia
2 miles
ReefHQ Aquarium
2 miles
Townsville City Council
2.1 miles
Townsville Magistrates Court
2.2 miles
Townsville Supreme Court
2.2 miles
Sturt Business Centre
2.2 miles
CityLibraries Townsville - Flinders Street
2.2 miles
Townsville Business Development Centre
2.3 miles
Most popular landmarks
Townsville Skills Centre
2.3 miles
TAFE Northern
2.3 miles
Queensland Parliament Office
2.3 miles
The Strand
2.6 miles
Reef HQ
2.6 miles
Magnetic Island Ferry terminal
2.7 miles
Breakwater Terminal
2.9 miles
Riverway
4.5 miles
Magnetic Island National Park
9.6 miles
Billabong Sanctuary
12.1 miles
Restaurants and markets
Castletown Shopping Centre
0.3 miles
Natural beauty
Lake Curralea
0 miles
Castle Hill
9.3 miles
Closest airports
Townsville Airport
1.9 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Mercure Townsville accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 00:00
  • Check-out
    • 00:00 - 11:00
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • All children are welcome.
  • Important Notice
    • Please note that there is a 1.5% charge when you pay with a credit card.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Grounds are nice and the open air reception created a nice atmosphere. When we called reception to ask for ice, it was brought up to our room immediately. The receptionist was very helpful explaining the layout of the resort and the pros/cons of the various room locations. She listened to our requirements and we were very happy with our room location (upstairs away from the pool). The breakfast buffet had a great choice of good food.”

, Canada

“Close to takeaway options and a large shopping centre. Overlooking a lake too”

, Australia

“I like the structure of the newly refurbished rooms and always take the upgrade when offered”

, Australia

“Good location Friendly staff at bar Good food at restaurant”

, Australia

“Everything was really great the whole experience overall”

, Australia

“The hospitality was excellent and the accommodation was very comfortable”

, Australia

“Comfy beds, quiet yet beautiful environment. Great location Wonderful food and extra caring and friendly staff”

, Australia

“A good central location giving you access to shops, restaurants , the city, everything basically. Room (294) was large, comfortable and had a great view of the lake. Enjoyed our stay there very much.”

, United Kingdom

“Amazing customer service fiona was amazing and kilou as well breakfast was amazing as well”

, Australia

“The location, secure parking 24/7 service, large rooms, very pleasant staff and a feeling of being welcome. I will recomend this motel to my friends and anyone wanting to stay in Townsville. give them a 10.”

, Australia