Mercure Serpong Alam Sutera
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Serpong Alam Sutera accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 6 years stays free of charge when using existing beds.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Pets
- Pets are not allowed.
What guests loved the most
“The convenient location is a plus for this hotel, only 2 minutes walk to reach Mall next to the hotel, it's so convenient you may have lot's of option for dining from street to restaurant which you can choose the one thats fits you, The bed was super comfy, the amenities and the bathroom is clean, the breakfast menu is very good, from local to international.”
“The breakfast was excellent, coffee was satisfying”
“Nice house keeping manager. Very helpful and we enjoy the conversation and tips etc”
“The people and the price is perfect, further the location close to the shopping mall is good as well. The food is good. All in all a good hotel for business stay.”
“The room was clean and bed was comfortable. Housekeeping staff were responsive and attentive. However I think the lighting was inadequate, making the room quite dark at night.”
“good location in Alam Sutera, and many choice for breakfast”
“The room seems lk it has noise cancelling feature in it. It was raining heavily outside during my stay but I couldn't hear anything. And, the breakfast was better than my expectation.”
“Staff and Management are very friendly and accommodating. Always do an extra miles to make our stay comfortable. We stayed here so many times, in fact consider this hotel as our home in Alam Sutera.”
“The hotel location is next to mall and food stalls area”
“Location is strategic. Near living world and flavor bliss”