Mercure Pontianak
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Pontianak accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 23:30
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Check-out
- 12:00 - 14:00
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Children and extra beds
- Free!All children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged IDR 297666 per person per night in an extra bed.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“Overall good. Near megamall and easy to find food.”
“Overall, the location is good, located in the city area. Close to every where, friendly and helpful staff, the new room is smallest than old room. The is very clean and comfortable to stay.”
“We liked the pool and the nearby mall. Convenient to go shopping and get something to eat”
“The staff are very friendly and helpful. The location of the hotel is far from town centre and we need to use taxi to go down to town. The breakfast is good with a lots of choice to select. But the BBQ buffet dinner is not so satisfactory not much choice and the seafood are not so fresh. The staff set up the BBQ in the restaurant which make the restaurant very smoky and stuffy.”
“The courtesy of the service staff was very good as you find in most of the hotels in Indonesia.”
“Front office and restaurant staff very helpfull (she found my documents), breakfast menu so-so, location ok but now many competitors has a better one (close to food, restaurants, coffee, souvenirs)”
“A Mall Besides the Hotel and 24 hours Room Service , Garuda office in the Hotel. the Laundry in time .”
“The hotel enjoys a good location that is just next to the largest shopping mall. The room is very spacious and well equipped.”
“The staff truly wanted to assure you had what you needed and were comfortable. The location near the Megamall was fabulous as we had many food options and were able to do some necessary shopping. It was nice to have a fridge in the room too.”
“Staff friendly and accommodating and plentiful choice for breakfast.”