“Staff amazing with help on directions, ordering a taxi, etc”
“When I arrived home in UK, I realised that I had left a book somewhere in Spain. I contacted the Mercure Hotel in Madrid who found it for me and arranged collection. The book has great sentimental significance and to have it returned meant so much to me. The hotel could not have been more helpful.”
“Very good location, big and comfortable room, rich breakfast”
“Clean accommodation and non-smoking rooms available. Rooms are small but ample for one person and expected for inner city hotels. Great choice for buffet breakfast. I could hear other guests, but it was low level and did not impact on my sleep. Located close to the art museums that were within 5-10 minutes walk and Botanical gardens and hop on and off tourist bus, 15 minutes walk to the lovely Retiro park, and you could walk to Gran via and Plaza Major in 30 mins and 15-20 mins to main train station Atocha.”
“Central location, next to lots of restaurants and museums. Breakfast is good.”
“Location. Conveniently located. Check-in was easy and I didn't have to pay on check-in. Payment for hotel stay was made during check-out.”
“Good location. Nice and Helpfull Staff. Good Breakfast”
“Beds were comfortable Breakfast ok No restaurant in the hotel - it suprised me, but there were so many restaurants nearby, that restaurant in the hotel isnt needed”
“I love the way the front desk people help me with my inquires, they have an excellent predisposition and fantastic attitude THANKS!”
“great central hotel, perfect bed, huge room and bathroom”