Mercure Leicester The Grand Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Leicester The Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 12 years stay free of charge when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel.<br><br>Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).<br><br>Please note that the property is often host to wedding receptions with nightly entertainment. It is possible that some noise disturbance may be experienced by guests.<br><br>Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.<br><br>Temporary roadworks are causing a disturbance to our normal entrance to the car park, kindly note that there is a diversion in place.
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Pets
- Pets are not allowed.
What guests loved the most
“The staff were very friendly & courteous. The building has some very well preserved original features such as stained glass windows, staircase, external façade. The breakfast was good. plenty of choice.”
“The room was clean and spacious. The hotel inside was nicely presented and felt professional.”
“Great position and the bar and reception have been decorated really nice. Rooms were very disappointing, really in need of modernisation. The bathroom was cold and grim! The room was tiny so was the bed very disappointing for £85”
“The reception were very helpful and the bar area was nice and roomy. The beds were comfortable. The restaurant menu looked good although we didn't eat there.”
“There was an amazing shower. And it is a fantastic location, it's easy to get to anywhere.”
“The breakfast was excellent and staff very friendly and helpful! Our room was warm and cozy & the bed was very comfortable”
“Staff were wonderful,very welcoming and nothing was too much trouble. The room was tidy and comfortable with no outside noise;we relaxed totally.Excellent,fairly priced room service and the Marco Pierre White Restaurant was lovely;great food and service. ....the staff there made us feel quite special 😃. Breakfast was a buffet but absolutely excelled itself compared to others we have enjoyed. The whole experience was truly relaxed;we will visit again”
“Love the bar area - very stylish cosy and comfortable. Rooms were nicely furnished.”
“The only good thing I can say is the staff were excellent. The room was clean and tidy.”
“Inviting welcome. Beautiful lobby. Friendly staff. Nice original features.”