Mercure Hotel Hamburg City
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Hotel Hamburg City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and beds
- Children are welcome
- The maximum number of cots and children allowed in existing beds depends on the room you choose. Please check the maximum capacity for the room you selected.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that breakfast is free for children ages 4 and under. Children ages 5-12 receive a 50 % discount on breakfast.<br><br>Any child from 5 years old to 12 years old stays for EUR 10 per person, per night when using a sofa bed.<br><br>An extra baby cot is available free of charge upon request.
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Very good hotel, will come again. Breakfast was the only thing that wasn’t great (but still expensive). Coffee really bad.”
“Front Office Staff was welcoming and trying to assist.”
“Being so close to heavy traffic I was worried the room would be noisy - not so at all. Very friendly staff, really nice breakfast buffet, walking distance from public transports and Mehr theatre am grosmarkt, nice river to walk along.”
“There were no lockers, bath sticks had problem No water on the room”
“The staff were fantastic and ensured we received an early check in which j had requested before arrival. Nothing was too much trouble. The coffee shop was nice with fantastic bagels.”
“bed was really comfortable and the breakfast was amazing with lots of fresh fruits and bacon.”
“Very clean hotel, beautiful atmosphere, super friendly staff, lovely coffee bar & bistro, close to the Autobahn, parking available under the hotel. Perfect if you attend a concert in the Mehr! theatre.”
“It was really nice hotel with wonderful atmosphere. Spacious and clean room.They had coffee machine in the room. Very clean and neat bathroom Very friendly staff and quick service.Variety of choices for breakfast.”
“Relatively close to the s-bahn station, but directly next to the area I wanted to attend so it was great. The room was quiet.”
“Located in business area which was why I was there. Nothing else locally and most restaurants closed in evenings (apart from Alitalia which is an OK pizzeria)”