Mercure Hotel Berlin City West

Scores
  • Cleanliness
    7.8
  • Comfort
    7.4
  • Location
    7.6
  • Facilities
    7.4
  • Staff
    8.3
  • Value for money
    6.9
  • Free WiFi
    7

Hotel map
Food & Drink
Breakfast in the room
Restaurant
Good coffee!
Bar
Restaurant
Reception services
Tour desk
24-hour front desk
Ticket service
Luggage storage
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
German
French
English
Cleaning services
Ironing service
Laundry
Dry cleaning
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Outdoor pool (seasonal)
Swimming pool
Outdoors
Terrace
Sun terrace
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities
Fax/photocopying
General
Air conditioning
Room service
Packed lunches
Lift
Facilities for disabled guests
Non-smoking rooms
Newspapers
VIP room facilities
Allergy-free room
Heating
Non-smoking throughout
Spa & Wellness Centre
Safe/Vault
Restaurant
Non-smoking Rooms
Meeting/Banquet Facilities
Highspeed Internet
Facilities for Disabled
Business Centre
Bar/Lounge
Airconditioning

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Mercure Hotel Berlin City West accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • One older child or adult is charged EUR 23 per person per night in an extra bed.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Free!One child under 12 years stays free of charge when using existing beds.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Very friendly and attentive service. We enjoyed a comfortable almost homelike stay including extensive breakfast buffet and direct access to metro.”

, Germany

“The rooms were comfortable and clean. Good beds and linen.”

, France

“Breakfast was incredible! Everything fresh, and even more was possible upon request. Comfortable bed and good free parking on site. Staff very friendly and helpful. Public transport (subway station U bahn) next to the hotel.”

, Romania

“We only booked this hotel for use of the pool and it was out of service. Nothing was done to accommodate that issue other than offering another hotel at much higher rate. Secondly, I had to check the pricing as I realized that they were trying to charge me 8 euros more than what I booked on booking.com”

, USA

“Next to the tube location and smart property. Staff is helpful and allotted room before check-in time. Room service team is good and enjoy our English- non English conversation.”

,

“Very close to U-bahn station. Good place on the way to Tegel airport.”

, Poland

“Good location. Good friendly staff. Clean room and public areas. Breakfast was good and plentiful.”

, United Kingdom

“Friendly and helping staff, double room with sofa bed for kids.”

, Switzerland

“Staff was extremely helpful and nice. Hotel is right next to a U bahn station making it easy to travel around. However, if you're coming with a car, there's also many free parking spaces next to the hotel. Additionally, there are 2 food stores nearby and few restaurants. ”

, Latvia

“Hotel Staff are very friendly and helpful. Good Location very closed with Train station.”

, Thailand