Mercure Arbat Moscow
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Billing/invoices
- Official invoices (for tax/billing purposes) are available at this property for business travellers.
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mercure Arbat Moscow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!Up to two children under 4 years stay free of charge when using existing beds.
- The maximum number of children's cots/cribs in a room is 1.
- There is no capacity for extra beds in the room.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that guests need to present a passport and a credit card used for booking upon arrival. In case the guests's name does not correspond to the name of the credit card's holder or a different card is provided, the amount of prepayment will be refunded to the credit card used for booking and the full amount will be requested by another card or in cash.<br><br>Russian guests are kindly asked to present a national passport at check-in. Russian citizens permanently residing abroad may present an international passport.
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Pets
- Pets are not allowed.
What guests loved the most
“Location is just perfect! Very close to the next Metro station and in the centre of the city.”
“Staff were friendly, nicely designed hotel in a great location.”
“Friendly staff, excellent location, clean room, places to visit, restaurants and bars close by”
“This hotel is just perfect. Its extremely clean, breakfast has a variety of fresh products that are well arranged and filled up, the room and hotel are nicely decorated, bed is comfortable, shower and bath room are large, plenty of lighting, effective WIFI everywhere, right near the Metro, smell of hotel, bedding and room is good, the staff is extremely welcoming, the location is convenient, and there has just nothing we would expect a boutique hotel in mid town that wasn't there. We highly recommend it.”
“The hotel staff was kind, room clean and location fantastic. I would suggest the hotel if you are looking for a nice place in Moscow, at an affordable price. No fancy features, but all you need is available.”
“This boutique hotel was very comfortable indeed and the location was the best, next to Old Arbat St and Smolenskaya Metro. The best thing of all was the friendly, helpful staff. They spoke english, they were always willing to go out of their way to help you, they had lots of local knowledge. I will definitely stay here again. Highly recommended.”
“The bed in this hotel is really like a cloud. I don't know what's their secret, but the bed sheets are super comfortable like nowhere else. Even the pillows - just imagine, my wife said I did not snort that night (I usually always do). Sleep comfort is way beyond expectations.”
“Very confortable stay, just round the corner of: exchange booth, the tube, 24/7 supermarkets, and the main street for evening leisure.”
“Everything was fine, great location jus next to the metro. I just can recommend this hotel and I will book it again for my next trip to Moscow! Staff was very friendly and helpful, they do a great job. A special thank you to Olga who helped us change one room in a very uncomplicated, professionnal and friendly way.. Next time I'll be there I will offer you a coffee :)”
“A wonderful hotel! one of my best ever. The location is great, next to the metro ( Smolenskaya) station and the Faimous Arbat walking street. A VERY SAFE AREA AT ALL HOURS!! The staff being very nice and attentive, always willing to help and to give advise. Great room. Best value for money.”