“We have been staying quite regularly at this hotel over the last 18 months. The staff are always welcoming and friendly. There is a good range to choose from at breakfast. The rooms are warm (you can adjust heating to your own comfort level) and comfortable. As we have stayed quite a few times we've had a variety of rooms. Our most recent trip our room had a lovely view towards the downs.”
“The facilities and rooms are outstanding value for money and the staff are fantastic. It's close to all amenities and you feel relaxed after only 1 nights stay. Very clean and you can access their other 2 sister hotels that are close by offering outdoor facilities to include trampolining etc. Staff are clearly highly trained in excellent customer service satisfaction..nothing was to much trouble. I am looking forward to my next stay. Thank you to all the staff for being welcoming and lovely.”
“Food excellent. Spa facilities wonderful. Staff couldn't have been more helpful. Location convenient for local train and walking distance to town centre.”
“First room we had. There was a thick layer of dust in the TV cardboard. Flasking paint. GrubI'm When the people staying above could hear the shower room not soundprooffedit. Breakfast bad.”
“Staff were lovely, spa was nice and restaurant was fine.”
“The breakfast was very disappointing,it was only 8.30 and the food was barely warm, under cooked bacon, hash browns,tomatoes and sausage all cold. Coffee was terrible quality, weak as water. The waitress was pleasant.”
“The outdoor hot tub was massive and we pretty much had it to ourselves”
“Very friendly helpful staff and relaxed atmosphere”
“the staff were exceptional, especially the young man in the restaurant and the gentleman who managed the bar”
“Good Food though little menu choice and a little pricey. Good clean Spa facilities, well stocked bar. Indoor and outdoor pool and jacuzi's. Good breakfast with lots of choice. Hotel is close to Sandown Airfield, meaning we can fly over in a light aircraft from the mainland.”