Melia Castilla

8.8 891 reviews
Scores
  • Cleanliness
    9
  • Comfort
    9.1
  • Location
    8.5
  • Facilities
    8.9
  • Staff
    8.8
  • Value for money
    8.2
  • Free WiFi
    8.6

Hotel map
Food & Drink
Restaurant
Bar
Snack bar
Special diet menus (on request)
Good coffee!
Breakfast in the room
Kid meals(Additional charge)
Restaurant (à la carte)
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Luggage storage
Concierge service
Tour desk
Currency exchange
24-hour front desk
ATM/cash machine on site
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
Russian
English
Italian
French
German
Cleaning services
Daily maid service
Dry cleaning(Additional charge)
Shoeshine(Additional charge)
Trouser press(Additional charge)
Ironing service(Additional charge)
Laundry(Additional charge)
Accessibility
Wheelchair accessible
Pets
Pets are allowed on request. Charges may be applicable.
Pool and wellness
Manicure
Massage(Additional charge)
Neck massage
Beauty Services
Swimming pool
Spa lounge/relaxation area
Spa/wellness packages
Couples massage
Body Treatments
Facial treatments
Fence around pool
Back massage
Full body massage
Hand massage
Head massage
Fitness centre
Fitness
Outdoor pool (seasonal)
Pedicure
Sauna(Additional charge)
Outdoors
Outdoor furniture
Terrace
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.
Parking garage
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre(Additional charge)
Fax/photocopying(Additional charge)
General
Airconditioning
Babysitting/Child Services
Bar/Lounge
Business Centre
Facilities for Disabled
Fitness Centre
Golfcourse
Highspeed Internet
Meeting/Banquet Facilities
Non-smoking Rooms
Parking
Restaurant
Safe/Vault
Spa & Wellness Centre
Swimming Pool
Gift shop
Heating
Safety deposit box
Shops (on site)
VIP room facilities
Car hire
Family rooms
Allergy-free room
Air conditioning
Room service
Pet basket
Pet bowls
Soundproof rooms
Facilities for disabled guests
Non-smoking rooms
Lift
Activities
Kids' club
Closest landmarks
Paseo de la Castellana
0.2 miles
Cuzco
0.2 miles
Valdeacederas
0.3 miles
Torres Kio
0.4 miles
Plaza de Castilla
0.4 miles
Tetuán
0.4 miles
Puerta de Europa
0.4 miles
Santiago Bernabeu
0.5 miles
Ventilla
0.6 miles
Palacio de Congresos de Madrid
0.6 miles
Most popular landmarks
Santiago Bernabéu Stadium
0.7 miles
Chamartin Station
0.9 miles
La Paz Hospital
1.4 miles
Puerta del Sol
3.1 miles
Retiro Park
3.2 miles
Plaza Mayor
3.3 miles
Museo del Prado
3.3 miles
Casa de Campo
3.4 miles
Atocha Train Station
3.7 miles
Parque de Atracciones de Madrid
4.7 miles
Restaurants and markets
La Qchara de Patxi
0 miles
Txistu
0 miles
Portobello
0 miles
Mercadona
0.3 miles
Mercado Municipal de Tetuan
0.5 miles
Natural beauty
Madrid Rio - Rio Manzanares
3.7 miles
Closest airports
Adolfo Suarez Madrid-Barajas Airport
6.6 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Melia Castilla accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and beds
    • The maximum number of children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
    • There is no capacity for extra beds in the room.
    • There is no capacity for cots in the room.
    • Children are welcome
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that 1 dog weighing 8 kg or less is allowed per room, subject to confirmation. This carries a surcharge.<br><br>Please note that the swimming pool is seasonal. Contact the property for details about opening dates.<br><br>Please note, when booking more than 9 rooms, different policies and additional supplements may apply.<br><br>Please note that baby cots are available under request and subject to availability.<br><br>Please note that pets up to 8 Kg are allowed on request and must be confirmed by the accommodation beforehand.<br><br>Please note that guests must present the credit card used to make the reservation on arrival.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“The stay was very pleasant, I have stayed in the hotel 4 times in the last 3 years so I am very familiar with it. The room was clean and spacious and generally like the hotel a lot.”

, Spain

“my 4th time to stay at this hotel, room was fantastic, very clean and comfortable, recently refurbished by the looks of it, overall spotlessly clean Hotel , short walk to metro with easy access to city centre and Airport, would definitely stay here again for weekend break,”

, Ireland

“Check in was smooth, great location friendly staff. Food was great and beds comfy”

, Qatar

“Beautiful place, big, clean and comfortable room, friendly staff, absolutly good breakfast.”

, United Kingdom

“Nice clean comfortable hotel. We only stayed here because we were joining a Trafalga tour that commenced from this hotel the following day”

, Australia

“Great hotel,wonderful staffs,in fact everything about the hotel is excellent.”

, Denmark

“Good atmosphere ... nice staff ... they upgraded the room for me . So excellent.”

, Netherlands

“Great hotel, was upgraded to the 15th floor called The Level and had a lovely time there with free complimentary drinks always available until 11pm..”

, Swaziland

“The cleanliness of the hotel and the good location.”

, United Arab Emirates

“Location. Lobby look like a 5 star hotel. Outside terrace over the pool.”

, Romania