Marco Polo Xiamen
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Marco Polo Xiamen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 07:00 - 12:00
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!Up to two children under 6 years stay free of charge when using existing beds.
- All children are welcome.
- All children under 12 years are charged CNY 350 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All further older children or adults are charged CNY 350 per night for extra beds.
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Important Notice
- According to the regulation announced by Xiamen government, from 15 July to 10 September 2017, the maximum number of guests can stay in each room is 2. No extra bed is allowed.<br><br>Please note that for non-refundable rates, guests not only need to pay the room rates, but also need to pay the service charges.<br><br>The property provides scheduled shuttle service to Xiamen Airport or Zhongshan Road. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.<br>-Minimum 24 hours advance booking is required as bus seat is subject to availability.<br>-Flight details is required for bus reservation.<br><br>All in-house guests enjoy in-room minibar.<br><br>Guests, including children, are required to show a valid government-issued identification upon check in. It could be an ID card for adult or household register for child.<br><br>Please note that swim caps are required before entering the pool.
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Pets
- Pets are not allowed.
What guests loved the most
“The incredibly efficient Front Desk Manager mr. Ben solving all issues in the most professional way and the warmest welcome smile of ms. Keisha. All staff friendly even those not speaking English made me feel like I am a frequent guest of the place.”
“We love staying at Marco Polo. First, the location is really center oriented with easy reach to city attractions but at the same time not overloaded with tourists. The staff is really nice. We even got an upgrade one time. The room is very clean. The service is nice. It is great to relax next to the pool or have a coffee in the lobby.”
“Property: Clean and quiet. General area is adequately lighted. Décor and color tones are pleasing. Staff: Friendly and always ready to help. Neat and well groomed. Courteous and knowledgeable.”
“Nice facilities, good breakfast and friendly stuff.”
“Staff were incredibly friendly and helpful. We had a club room which with all the extras made it really good value.”
“This hotel has a great location, easy to get to any place in Xiamen. Hotel has good swimming pool, nice staff always ready to help and give a good advise. I had a clean and nice looking room.”
“Check in very fluent, lady in reception super professional; hotel in a downtown, outside swimmingpool with stunning river view, excellent service and lobby cafe”
“Good breakfast n lounge service Excellent customer service, especially the staff whose name 劉奇(MAX) in Conceige. He is enthusiastic n extremely helpful to the customer, helped us a lot for travelling booking n arrangements”
“Location is very good. Front desk people were really nice.”
“Amazing walking/jogging park across the street. Close to Gulangyu Island. Urban oasis.”