Mandarin Oriental, Miami

Scores
  • Cleanliness
    9.4
  • Comfort
    9.3
  • Location
    9.2
  • Facilities
    9.1
  • Staff
    9.2
  • Value for money
    8.3
  • Paid WiFi
    5

Hotel map
Food & Drink
Breakfast options
Very good coffee!
Restaurant
Bar
Entertainment and family services
Babysitting/child services
Reception services
Luggage storage
ATM/cash machine on site
24-hour front desk
Ticket service
Tour desk
Currency exchange
Internet
WiFi is available in all areas and costs USD 15 per 24 hours.
Languages spoken
Spanish
French
English
German
Dutch
Cleaning services
Shoeshine
Dry cleaning
Ironing service
Laundry
Pets
Pets are allowed on request. Charges may be applicable.
Pool and wellness
Hot tub/jacuzzi
Massage(Additional charge)
Swimming pool
Fitness centre
Outdoor pool
Spa and wellness centre
Outdoors
Terrace
Parking
Secured parking
Electric vehicle charging station
Private parking is possible on site (reservation is not possible) and costs USD 47.58 per day.
Business facilities
Meeting/banquet facilities
Business centre
Fax/photocopying
General
Non-smoking rooms
Lift
Air conditioning
Barber/beauty shop
Safety deposit box
Family rooms
Newspapers
Gift shop
Room service
Facilities for disabled guests
Designated smoking area
Shops (on site)
Paid WiFi
VIP room facilities
Car hire

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Mandarin Oriental, Miami accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • All further older children or adults are charged USD 50 per person per night when using existing beds.
    • One older child or adult is charged USD 50 per night in an extra bed.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • All children are welcome.
    • Free!One child under 12 years stays free of charge when using existing beds.
  • Groups
    • When booking more than 5 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note this property permits 1 guest to book up to 3 rooms. Contact the property for details.<br><br>Mandarin Oriental, Miami offers 2 package deliveries per room on a complimentary basis.<br><br>A USD 10 per package charge will apply for any additional packages delivered to the hotel.<br><br>The fee will be posted to the guest room folio at the end of a stay.<br><br>Mandarin Oriental, Miami cannot accept packages sent to hotel prior to 7 days before scheduled arrival.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“The location and view from the room were nice. The staff could be more helpful, but in the end of the day they were ok.”

, Romania

“Great breakfast, but a little expensive. Good location.”

, Brazil

“great location - view, walking path, close to everything. great stuff - friendly , helpful”

, USA

“Loved the location, design, decor, gym, pool & other amenities, bar, restaurant, running route around the hotel, proximity to new shopping mall.”

, United Kingdom

“Everything was fantastic we opted to go for the breakfast and wasn't disappointed as it was amazing. Lots of lovely fresh fruit and lovely breads.”

, United Kingdom

“Located in a small Island, Brickell Key, is a very good overall experience in a chic/modern/asian style. Clean and comfortable rooms, very good linens, mattress and pillows. Attentive staff, competent service, excellent breakfast, good gym. The view of Biscayne Bay is amazing, if you get a bay-view room.”

, Brazil

“I booked this room for my boss and his wife. He suffered a massive heart attack at the hotel and had it not been for the assistance of the hotel staff who personally drove him to hospital and the local hospital doctors he would not have survived, as he suffered a cardiac arrest just minutes after arriving at the emergency room. I always book them into a Mandarin as the service levels are so high and this time was no exception.”

, United Kingdom

“amazing views, great vibes at this hotel. The staff was AMAZING. So nice, personable and accommodating from top to bottom.”

, USA

“Excellent 1 night stay. As a previous visitor we were given an upgrade. Very special.”

, United Kingdom

“The room and bathroom were super spacious and comfortable. Our room on the 12th floor had a beautiful view of downtown Miami.”

, Brazil