Mandarin Oriental Hyde Park, London
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mandarin Oriental Hyde Park, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- Free!Up to two children under 12 years stay free of charge when using existing beds.
- All further older children or adults are charged GBP 90 per night for extra beds.
- All children are welcome.
- Free!All children under 12 years stay free of charge for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Please note extra beds can only be accommodated in these room types mentioned: Courtyard Room, Knightsbridge Room, Mandarin Junior Suite, Hyde Park Junior Suite, Courtyard Suite, Park Suite, Knightsbridge Suite, Deluxe Park Suite, Presidential Suite.<br><br>Please note if groups of 6 rooms or more are booked different cancellation and deposit policies may apply.<br><br>Please note the Mandarin Oriental Hyde Park, London is undergoing restoration project designed to significantly enhance the facilities of the hotel. The property will remain open throughout the renovation, which will be undertaken in two phases in order to minimise disruption to guests. The works will continue until 2018.<br><br>As part of the restoration project, the spa will be closed from 1 August 2017 until June 2018. Treatments are still available.<p></p><p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Mandarin Oriental Hyde Park, London in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“The decor is beautiful and the new rooms are exquisite. The staff were very attentive and friendly and went beyond the call of duty. Dinner at Heston was also fantastic.”
“The hotel is absolutely fabulous in luxuary and style.But lets face it all luxuary hotels are magnificent BUT what makes the Mandarin unique is its staff.They are sensationally brilliant.So if you want to be pampered and spoilt rotten the Mandarin is your hotel..The staff are happy smiley and genuinely interested in your welfare.They are also very discreet and seem to sense your needs before you even think of them xxl came away totally relaxed and re generated THANK YOU XX”
“They are going through renovation and if your lucky you'll get the BIG renovated room but the other were really small and old furniture..”
“Superb staff from door to breakfast house keeping. It was a perfect 5 star experience . The hotel management made my stay very comfortable despite the active renovations being undertaken at the hotel site.”
“The entire stay was excellent, from check in to check out. The staff in the Hotel were very very good and made our stay very enjoyable.”
“1st class best hotel in London will definitely be back xx”
“You did not tell me that they are undergoing a major renovation! The entrance was a construction site ! They claimed you were informed and you have to announce it on time of booking !!! But you did not!!! I think you are the guilty party not them”
“I like the location of the hotel , it was a walking distance from Harrods , Sloan street and Hydepark .”
“The staff were excellent, they were so attentive and really made our stay a very comfortable one.”
“The quality and f service by all staff was first class”