Mandarin Oriental Hotel Guangzhou
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Mandarin Oriental Hotel Guangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- All further older children or adults are charged CNY 408.10 per night for extra beds.
- The maximum number of extra beds in a room is 1.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<br><br>Please note that the credits are not applicable for minibar, Mandarin cake shop, banquet charges or spa services. Guests are required to check in after 14:00 and check out before 12:00.<br><br>Please note that for booking of more than 5 rooms, different policies and additional supplements may apply. Booking for more than 3 rooms with the same guest name is not allowed.
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Pets
- Pets are not allowed.
What guests loved the most
“I have never been so amazed or pampered in a hotel like in Mandarin Oriental. Very clean and friendly staff”
“Rich breakfast buffet with outstanding service; Karen at Concierge did a tremendous job The Loft is a great bar with full of whiskey and cigar options. Intelligent elevators Location”
“A perfect stay. Fine attention to detail and attentive staff”
“The concierge services is world class. I got an emergency medical appointment and theatre tickets from this desk.”
“Staff was friendly Location is good. Attached to shopping centre. Although I liked Fraser suite location better as it's on top of a better shopping centre”
“Toilet and shower area is clean and perfect .. and it is direct access to luxury mall ”
“The hotel is connected with a mega shopping mall. Mall with many awarding winning restaurants and premium brand shops.”
“The over all experience wonderful, the staff were very kind and helpful, the quality of food was great, the executive lounge was exceptional.”
“Decor if amazing , the restaurants are beyond world class and the spa and treatments are to die for . A special note must be made for the staff, through out the hotel the staff went far beyond the call of duty to make our stay as comfortable as possible and went far beyond the call of duty to help us . Really really amazing 'experience'”
“just amazing .. love it and it will be my hotel for the next trip.”