Macdonald Craxton Wood Hotel & Spa
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Macdonald Craxton Wood Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Note regarding advance purchase:<br><br>The credit/debit card used to book the Advance Purchase rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
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Pets
- Pets are not allowed.
What guests loved the most
“Nice setting and could be a great hotel See notes)”
“Lovely hotel very comfortable. Excellent leisure facilities. Great food in the restaurant.”
“The room was very nice it was a little chilly when we went in but we informed the staff and they sorted the heating straight away. The spa facilities were great and the breakfast was very good overall it was a much improved visit from the previous time we had there. The staff were helpful and friendly”
“the gym facilities are some of the best around Chester”
“This is perfect for us and has been on a regular basis, the package park and fly option is good value for money, we upgraded to a suite which was huge god good start to the holiday”
“Lovely woodland setting. Our room was clean and spacious with a view of the woods and stream. It was quiet. The toiletries were limited to shampoo and shower gel and a bar of lavender soap. The hairdryer is attached to the draw and okay if you have short hair. The lighting in the room is soft, so we needed to turn all the lamps on.”
“Wet room for a wheelchair user and a bath for my toddler in the same bathroom. Very good comfortable beds and a room large enough for a toddler bed and double bed and wheelchair. The reception staff Alex and Ellie worked hard to sort out he room problem on our arrival.”
“Craxton hall was lovely hotel. We had problems checking in, rooms were not ready.”
“The building itself is superb as are the grounds. However, the staff were so friendly and especially Alison on reception. A bubbly outgoing girl who obviously enjoys her work, and is a credit to the hotel. The room was more than ample and comfortable.”
“Great location . Hotel lovely with a great team of people. Set back in woodlands and gardens off the main road , close to chester and North Wales Liverpool . Nice facilities for a quiet stay away. Nice swimming and spa facilities. ”