Lotte City Hotel Guro
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Lotte City Hotel Guro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Free!One child under 12 years stays free of charge when using existing beds.
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Important Notice
- Breakfast rates are different for guests with breakfast-included plan and guests who request breakfast on site.
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Pets
- Pets are not allowed.
What guests loved the most
“Nice , food places and metro in the same building.”
“Nice, clean and friendly people, easy access to the train station and restaurant.”
“The room is very clean and hotel staff was always pleases me with very kindly welcome !”
“I arrived from Incheon airport via the airport shuttle and it was so simple and easy to access. I was dead after a 13 hour flight and a good 20 hours traveling and the staff was so nice and helpful. The next morning I needed a taxi and the staff member that helped me was awesome. She called the taxi, waited for it to arrive, helped me load my bags, and directed the driver for me. A+ customer service at this hotel. The bed was comfortable, the view from my room was nice, and the bathroom is spacious and updated. I've stayed here 4 times now and I'll stay again for sure.”
“Friendly staff, close to subway with a lot of food options within a 5 mins walk. Slightly away from the main city Center. There is no room service in the hotel so you will have to dine at their cafe (the only restaurant in the hotel) or outside.”
“The amenities provided is not consistent. They don't replace some that has been used.”
“The staff at the desk spoke English really well, and answered all the questions I had about the airport shuttle that picked up right in front of the hotel. The room was cozy and had a nice bathroom. Everything was clean though the room was starting to show a little wear and tear in some high traffic areas. Tons of closet space if needed.”
“Mostly the staff at reception and location of the hotel”
“A good fitness area. Close to the metro stop. Many shops, cafes and restaurants in the neighborhood.”
“The rooms are fantastic. Everything in them works and the they are very spacious.”