Lago Grande Hotel Resort & Centro de Convenciones

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Lago Grande Hotel Resort & Centro de Convenciones accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 15:00 - 18:00

• Check-out
  • 00:00 - 13:00

• Children and extra beds
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • All children are welcome.
  • Any type of extra bed is upon request and needs to be confirmed by management.
  • Free!One child under 4 years stays free of charge when using existing beds.
  • There is no capacity for extra beds in the room.
  • One older child or adult is charged 100 % of the room stay per night and person in an extra bed.

• Important Notice
  • Please note the opening hours for our services:<br>Restaurant is open between 8:00 and 10:30 hr for breakfast; 12:00 and 18:00 hr for lunch and 18:00 to 19:00 hr for dinner.<br>Pool and hot tub is open between 9:00 and 20:00.<br>Kayak and bike rental is available between 10:00 and 17:00 hr.<br>Please note the property does not offer hot water.<br><br>From Monday to Friday the entertainment services have limited hours and availability<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Lago Grande Hotel Resort &amp; Centro de Convenciones in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>

• Pets
  • Pets are not allowed.