“A great place to spend a few days being spoilt with great breakfasts, in room extras including champagne and spirits and extremely attentive staff.”
“The food was excellent. The breakfast was good and the dinner was extremely good. The ingredient, the presentation and the taste was amazing. We definitely will come back!”
“Spacious room, superb breakfast and very helpful & courteous staffs”
“The hotel is very nice, good location and ambiance, Breakfast is fantastic!”
“Great location easy access to the shopping and dinning area.”
“A beautiful property offering all one could ask for. The staff were attentive and the facilities top quality. The evening meal was served as only the Japanese can and each course, and there were many, was more delicious than the previous. The breakfast buffet was also varied and very tasty. The room was spacious and very well appointed.”
“The staff took the effort to pick us up from the train station even though we came at 9pm. They welcome us with champagnes and juices. The complimentary mini bar provided is somewhat surprising.”
“Very elegant place modernises old world charm. Near fine dining breakfast buffet. Nice hike to famous Karuizawa picturesque pond.”
“The entire atmosphere with well decorated/set-up lobby/public area, very green and beartiful garden in early summer season offers guests a very comfort and releaxed leisure experience.”
“The room is spacious. Environment of the hotel is quiet. Staff in the reception were very helpful and those in the restaurant were polite.”