Kyu Karuizawa Hotel Otowa No Mori
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Kyu Karuizawa Hotel Otowa No Mori accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
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Groups
- When booking more than 3 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.<br><br>Please inform the property in advance to request an extra bed for your room. Please also indicate the correct number of guests staying at the time of booking.<br><br>Credit card will be used for guarantee purposes only. When settling the bill, the property will accept cash only (in Japanese Yen). The full amount of the reservation must be paid when checking in.<br><br>Please note that guests may be required to wait for the next shuttle if the shuttle reaches its maximum passenger occupancy.<br><br>Please note that extra charges apply to baby cots per night.
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Pets
- Pets are not allowed.
What guests loved the most
“Fluent English-speaking staff, cozy interior and beautiful view.”
“The hotel may look a bit old, but it is cozy. Staffs are wonderful and rooms are huge. We rented bicycles from the hotel and enjoyed our rides around the scenic area. Value for money.”
“I loved it so much the first time that I repeated for my second trip. Very kind staff and calm environment for relaxing.”
“Location - right close to the old town. Staff - very courteous and polite, helpful.”
“Wonderful staff. Fabulous location. We really enjoyed our stay.”
“Beautiful scenary, great location for local trip, elegant food and service. A must-visit place in Spring and Summer.”
“The seclusion and quiet. Since it was low season, hotel was very empty. It had just snowed and view was beautiful. Nice welcoming fire in the lobby, cup of tea. Nice toiletries in room. Staff efficient, very smooth check in, but of course that is to be expected, we were the only ones checking in at that time. At least one member of Staff multi lingual, which is helpful.”
“The hotel is elegant and classy. Feels like being transported to another time. The triple room we had was very clean, comfortable and warm. Staff are polite and friendly. Appreciated the free shuttle to the train station.”
“Hotel decoration, tree around the hotel and small church”
“Good location for walking & cycling to most "must see" places. Comfortable room; European retrospective interiors; forested patio; Good breakfast & table-serving. Staff is helpful, special thanks to Ms. Ito and Mr. Korkei (sorry if misspelled) providing kind assist for dealing with Japanese communication matters. The overall service quality is high.”