Kuroyon Royal Hotel

398-0001 Nagano, Omachi, Taira 2020, Japan
7.9 43 reviews
Scores
  • Cleanliness
    8
  • Comfort
    8
  • Location
    7.9
  • Facilities
    7.6
  • Staff
    8.6
  • Value for money
    7.1
  • Free WiFi
    9

Hotel map
Ski
Ski storage
Food & Drink
On-site coffee house
Kid meals(Additional charge)
Bottle of water(Additional charge)
Bar
Special diet menus (on request)
Restaurant (à la carte and buffet)
Kid-friendly buffet
Wine/champagne(Additional charge)
Entertainment and family services
Board games/puzzles
Books, DVDs, music for children
Indoor play area
Reception services
24-hour front desk
Luggage storage
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Japanese
Cleaning services
Daily maid service
Laundry(Additional charge)
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Fitness
Indoor pool (seasonal)(Additional charge)
Yoga classes
Indoor pool(Additional charge)
Hand massage
Head massage
Fitness classes
Fitness/spa locker rooms
Fitness centre(Additional charge)
Hot spring bath
Foot massage
Full body massage
Heated pool
Spa and wellness centre(Additional charge)
Spa Facilities
Shallow end
Neck massage
Open-air bath
Swimming pool
Massage(Additional charge)
Massage chair
Back massage
Sun loungers or beach chairs
Public Bath
Pool/beach towels
Outdoors
Terrace
Garden
Parking
Free!Free private parking is possible on site (reservation is not needed).
Street parking
Accessible parking
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Designated smoking area
Vending machine (drinks)
Family rooms
Safety deposit box
Shared lounge/TV area
Lift
Non-smoking rooms
Non-smoking throughout
Shops (on site)
Chapel/shrine
Air conditioning
Heating
Activities
Skiing
Table tennis
Tennis equipment(Additional charge)
Tennis court(Additional charge)
Water sport facilities (on site)(Additional charge)
Library
Water park(Additional charge)
Karaoke(Additional charge)
Mini golf(Additional charge)
Golf course (within 3 km)(Additional charge)
Closest landmarks
Kurobe Dam
7.6 miles
Hakuba Goryu Ski Resort
9.6 miles
Happoike
11.4 miles
Hakuba Jump Arena
11.7 miles
Hakuba Happo Bus Terminal
12.2 miles
Hakuba Iwatake Ski Area
13.4 miles
Alps Azumino National Government Park
15.1 miles
Tsugaike Kogen Ski Area
15.8 miles
Tsugaike Nature Park
16.9 miles
Hakuba Cortina Ski Area
17.9 miles
Most popular landmarks
Chausuyama Zoo
18.2 miles
Restaurants and markets
Convinience store
1.9 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Kuroyon Royal Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 00:00
  • Check-out
    • 05:30 - 11:00
  • Children and extra beds
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
    • One child under 12 years is charged JPY 4752 per night when using existing beds.
    • All children under 12 years are charged JPY 4752 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
  • Important Notice
    • Please inform Kuroyon Royal Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.<p>Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Newly renovated room with mountain view and relaxing onsen. Many vending machines including ice cream, beer and instant noodles.”

, Singapore

“Heated Indoor Pool area is nice (Didn't use the pool).”

, Singapore

“Personel was very helpful: since we had to leave very early, they prepared very nice sandwiches for is to take along. Delicious Japanese Dinner.”

, Germany

“The free spa facility was quite nice and very clean. The room was good with an ok view(you are in a treed valley). The included breakfast had a large selection. Great jumping off location for the Tateyama Kurobe Alpine Route”

, Canada

“Outside onsen exceptional, wifi connection very good. Staff very polite, dedicated and willing to help and do its best.”

, Israel

“Well located for alpine crossing. Baggage transfer to next hotel. Bedrooms well appointed”

, Australia

“Onsen was fantastic. Great location for the Tateyama alpine route.”

, Australia

“朝食は寝坊して食べていませんが、夕食のアラカルトメニューにあった信州豚のお料理がお肉もやわらかくて美味しかった。サラダのトマトとブロッコリーが物凄く美味しすぎました。大浴場もあって良かった。”

, Japan

“夕食がおいしかった 受付の対応が良かった 貸切家族風呂が良かった イルミネーションがきれいだった”

, Japan