Kobe Portopia Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Kobe Portopia Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Children cannot be accommodated at the hotel.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. For more information, please contact the property directly.<br><br>Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.<br><br>To use the shuttle service to Universal Studios Japan, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation.<br><br>If guests arrive after 21:00 without informing the property in advance, the booking may be treated as a no show.<br><br>A free shuttle is provided by the property according to the following schedule:<br>Hotel to JR Sannomiya Station or Shinkobe Station: Shuttle runs every 20 minutes from 07:20 until 22:00.<br>JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:00 until 21:40.<br>Shinkobe Station to hotel: Shuttle runs every 20 minutes from 07:50 until 21:30.<br><br>The indoor pool opening hours will be as follows;<br>Monday, August 28th: 7:00 -13:00, 19:00-21:00 (last entry: 20:30)<br>Tuesday, August 29th: 7:00-8:00, 19:00-21:00 (last entry: 20:30)<br>Wednesday, August 30th: 7:00-8:30, 16:30-21:00 (last entry: 20:30)<br><br>※ Guests staying in Oval Club Floors may use the outside pool (on the 4th floor of the South Building) for no additional charge during this period.<br>※ The outside pool, gym, sauna and tennis court located on the 4th floor of the south building is open as usual.<br>We apologize for any inconvenience caused.<p>Please inform Kobe Portopia Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Swimming pool is excellent. I need to change room and all my luggage were handled hassled free”
“The hotel replied quickly and helpfully to my questions sent as a message via Booking.com. On arrival the reception staff were very pleasant and helpful. We were given discount vouchers for breakfast, which was an excellent buffet, if a little expensive. It is an excellent hotel with great views of the harbour and city. The free shuttle bus to Sannomiya and Shin Kobe stations was very useful, but the hotel is also easily accessed by the Portliner monorail. It was nice to have a free English language newspaper delivered to the room each morning.”
“This hotel was amazing! For the price you pay, the views and the buffet breakfast are incredible! Would not hesitate to recommend to anyone!”
“Very cheap for the quality of the hotel. Restaurant Tajima was really good. Breakfast buffet was excellent”
“The room was bright and well equiped. There is shuttle bus running from main train stations in Kobe to the hotel and vice-versa. The hotel also offers many stores in the building so in case of bad weather you don't have to step outside if you need to buy some clothes, bakery stuff or some snack from FamilyMart. There is also monorail bridge access and it takes about 5 minutes to get to the airport.”
“Great staff and spacious room. Booked 2 nights initially but could not arrive due to Typhoon hit the airport which caused flight cancellation. Hotel staff made contact with Booking.com and waived the first night fee. So we only paid for 1 night! What a great work! I will definitely stay at this hotel when I go to Kobe in the future. Very good value for money too. Access to port liner station was too easy. Loved the hotel and so sad that we only stayed 1 night this time. ”
“Very close to the monorail station, staff is nice, there is a convenience store on the 1st floor.”
“Very big room (choosed room with balcony in the south wing. Clean and no smoke smell. Best bed I ever had in a hotel. Hard, but (for me) very comfy matress and big. Free covered parking for my motorcycle. Good, nearby connection via port liner to Kobe center.”
“- The staff were very friendly. - Room was clean.”
“Wonderful modern hotel with exceptional views and lots of restaurants. Staff were friendly and helpful - they helpfully stored our bicycles for us. We were upgraded and the price was excellent for the quality of the facilities.”