Kempinski Hotel Mall of the Emirates
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 12 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged AED 240 per night for extra beds.
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Important Notice
- The hotel reserves the right to charge the first night upon booking to guarantee the reservation.<br><br>Please note that tickets to Ski Dubai only include access the Snow Park.<br><br>VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Kempinski Hotel Mall of the Emirates in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Stayed as mother and daughter on a birthday celebration trip. Stunning rooms and excellent service from all staff. Pool was lovely and location was great especially with the connection to the mall of the Emirates. Complimentary mini bar was a fab added extra as this is not the case in many 5 star hotels. Our room was upgraded to include a lounge was very spacious, bathroom was equipped with a large bath and shower and double sink. Loved this hotel would definitely return.”
“Amazing decoration was prepared in the room. As well we were kindly upgraded. Room appeared to be ready at 13:00 ( I understand it is not a must, but was pleasantly surprised). And the main thing for me, I do not like sweets. But the cake that was prepared for our occasion was SO delicious that I ate it all!!! I was unforgettable! Thank you for the pastry team!”
“Hotel is good located. Renovated restaurant is nice and comfortable. Rooms good, in room dining table and chairs a bit out dated and not very comfortable.”
“I liked everything”
“Great location in the shopping mall.”
“I stayed 1 night at the hotel as I was planning a day of shopping, the property is connected to the Mall Of The Emirates with an easy access through the lobby of the hotel. I was upgraded from standard to suite room which was kind of them. The room is beautiful and modern, the bathroom looks luxurious and well equipped.”
“Nothing, I think this is my last time in Kempenski”
“Proximity to the mall and other attractions. very good service and excellent people all over the place.”
“great location and hospitality. got a free upgrade because I stayed there before. being next to the mall and the metro station is very convenient.”
“spacious rooms, luxurious interiors, great location, many amenities”