Kempinski Hotel Harbin
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Kempinski Hotel Harbin accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged CNY 345 per night for extra beds.
- Free!All children under 6 years stay free of charge for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
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Important Notice
- Free shuttle services to key tourist attractions such as Zhongyang Street, Siberian Tiger Park, Harbin Polarland and Harbin Wanda City are available. The hotel offers free shuttle bus between hotel and Wanda City, Kempinski Hotel Harbin to Wanda City, every full hour between 9:00 and 21:00, Wanda City to Kempinski Hotel Harbin, every 15 min past the hour between 12:15 and 21:15. Contact the property directly for more details.<br><br>Guest are required to transfer the first night payment from 10 Jun- 30 Aug and from 20 Dec- 20 Feb the following year.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“-Nice decoration and all stayed rooms with river view -Convenient transfer from and to airport -There is no traffic jam in this area -Closed to Wanda Mall and Outlets -Service is good, but can be improved”
“The location is convince, not far from the city. There is a great hotpot restaurant next to it. Two of three beds are cozy.”
“Friendly staff, I checked in at midnight and it was fast and painless. The staff in the executive lounge were friendly and attantive. Great gym/pool. Breakfast in the executive lounge was very good, with buffet and al a carte menu options.”
“Quality of everything. Nice and helpful staff. Breakfast was excellent. Many English TV channels.”
“The hotel employees have always been nice whenever I show up at the hotel. It is one of the must choices for me whenever I travel to this destination. The rooms are spacious with views. The bedding sets are great. With The Wanda Complex opened in Songbei districts, we have more choices with staying with this property. Great stay!”
“had a great view of the river and was very closeby yo the river so had some good outdoor fun with family. the room was spacious and quite comfotable. very modern and staff very friendly.”
“Excellent breakfast spread, executive lounge is amazing, with free alcoholic drinks and food for happy hour. Staff are very friendly and fall over themselves to help you.”
“We want to make special compliments to the receptionist at the front desk Rita Ren. She made us feel so welcome, was very attentive and professional.”
“The rooms well designed and comfortable beds plus the view from the room window”
“Great to stay in a modern and new hotel. The whole hotel was clean and spacious. Very accommodating for children. Staff were attentive and helpful. Gym and pool were great. The hotel was nice and warm after being out in the freezing cold. Food was plentiful and catered for all tastes. It was easy to get taxis to all attractions.”