Kempinski Hotel Chengdu
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinKempinski Hotel Chengdu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- One older child or adult is charged CNY 360 per person per night in an extra bed.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!All children under 12 years stay free of charge when using existing beds.
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Important Notice
- For breakfast, children under 5 years old dine free of charge; children from 5-12 years old dine with half price; children above 12 years old dine with full price.
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Pets
- Pets are not allowed.
What guests loved the most
“after some complaining the really nice manager put us in a acceptable room. About 50% of the staff were nice.”
“nice staff and good location and excellent breakfast”
“The beds were very comfortable. Love the shower (rain shower + body spray). Very good and efficient cleaning services. Season's restaurant dinner buffet was really awesome!”
“We liked the Assistant Manager, Ms Silvia Yang who went well beyond her duties getting things sorted for our family. She had a great attitude and tried to help us throughout our stay.”
“Staff went out of there way to assist with any issue and transport needs.”
“Great facilities. The breakfast buffet and decor are truly an experience,”
“Nice clean bed sheets, all nice toiletries available, drinking water available, umbrella was available to use (it was raining for 2 days and was able to roam around), responsive housekeeping staff, very helpful and friendly reception staff. I can communicate with the reception staff in English well! The hotel was walking distance to metro and my daughter's flat.”
“Location, comfortable, well managed. Green building.”
“All of the meals at this hotel are of the top order.”
“La ubicación, el servicio y la comida son excelentes!”