James Cook Hotel Grand Chancellor
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- BankcardJames Cook Hotel Grand Chancellor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Free!Up to two children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note the lifts at the James Cook Hotel Grand Chancellor will be renovated until late-2018. All floors are accessible by at least 1 lift but there may be delays at peak times.<br><br>Please note that lift access to Lambton Quay is currently serviced by 1 elevator. All floors will be accessible, however there may be delays during peak times.<br><br>Please note that there is a 1.64% charge when you pay with a Visa, Mastercard or JCB credit card.<br>Please note that there is a 3.35% charge when you pay with an American Express credit card.<br>Please note that there is a 3.0% charge when you pay with a Diners Club credit card.<br><br>Please note that James Cook Hotel Grand Chancellor requires a credit card imprint or a NZD $100 per night cash/credit card deposit upon check in to cover any incidental charges. If using a debit card or cash, the total cost of the reservation is payable upon check in, plus the bond.<br><br>Please note that non-refundable reservations will be charged at the time of booking.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“bed comfortable, good iron, plenty of pillows and towels etc.”
“Close to waterfront and the breakfast buffet was lovely. ”
“Helpful reception staff, late checkout was no issues sorting”
“Staff very friendly and the hotel was in a great position for what we wanted.”
“Lovely facilities and location, and majority of the staff were great.”
“Great location and one of few twin bedded hotel rooms in Wellington. Great bar and restaurant and the staff are very helpful”
“The location is great. Concierge staff very kind. The rest it’s just average. I had two bookings at this property as I was coming back to Wellington after exploring the South Island but would not have book if I knew better. There is nothing special about this hotel. Wellington however is a beautiful city. With stunning views all around. None that I could see from my hotel room during neither stay.”
“We have stayed her a few times when we’ve had functions in the city. It is ina great location with easy walking distance to the main attractions, shopping, restaurant and night life areas of the city. Rooms always quiet, clean and plenty of space.”
“Loved watching the Rugby on sky in bed. Appreciated valet service. Restaurant on entry floor was inviting and well priced. Very central to waterfront, Te Papa, wonderful eateries, Cuba St shopping, Parliament buildings, Catholic cathedral.”
“Great Food/Buffet/Breakfast. Fantastic central location. Staff incredibly friendly and helpful. Very comfortable rooms.”