Island Shangri-La Hong Kong

Scores
  • Cleanliness
    9.3
  • Comfort
    9.2
  • Location
    9.2
  • Facilities
    9.1
  • Staff
    9.1
  • Value for money
    7.8
  • Free WiFi
    8.8

Hotel map
Food & Drink
Restaurant (à la carte and buffet)
Good coffee!
Bar
Breakfast in the room
Entertainment and family services
Babysitting/child services
Reception services
Tour desk
24-hour front desk
Currency exchange
Express check-in/check-out
Luggage storage
Concierge service
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
Dutch
Chinese
German
Japanese
Korean
French
English
Russian
Cleaning services
Laundry
Ironing service
Dry cleaning
Shoeshine
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi
Fitness centre
Sauna
Massage
Outdoor pool (all year)
Swimming pool
Parking
Private parking is possible on site (reservation is needed) and costs HKD 500 per day.
Business facilities
Business centre
Fax/photocopying
Meeting/banquet facilities
General
Family rooms
Air conditioning
Room service
Designated smoking area
Non-smoking rooms
Facilities for disabled guests
Lift
Gift shop
Newspapers
Safety deposit box
Car hire
Barber/beauty shop
Activities
Library

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Island Shangri-La Hong Kong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All further older children or adults are charged HKD 660 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
    • Free!Up to two children under 12 years stay free of charge when using existing beds.
    • Any type of extra bed is upon request and needs to be confirmed by management.
  • Pets
    • Pets are not allowed.

What guests loved the most

“-Staff are super friendly -very good rooms size -attached to shopping mall -very nice for kids”

, Qatar

“All perfect! Except the time limit to have breakfast...we suggest to extend up to 11 am!!!”

, Italy

“Staff was exceptional, harbor view was well worth the upgrade, very clean, great gym and pool, attached to amazing mall”

, USA

“beautiful hotel, horizon club personnel (Christy and others were great!) and lounge is terrific. for a hotel, one of the better gyms, pool is awesome. on top of MTR and right next to Hong Kong park is great location.”

, USA

“The hotel staff were observant, polite and knowledgeable”

, China

“The staff went well beyond my expectations. They looked after me and my wife for her 40th birthday.”

, Hong Kong

“Room was bigger than other HK hotels / better than expected (bigger than JW Marriott). Pool area was great. Lobster Bar and Grill is fantastic.”

, Hong Kong

“Excellent location, very nice view and good service”

, China

“Excellent facilities 24 hr gym , staffs re very nice and kindness . Location near MRT .I will come back again”

, Thailand

“Beautiful hotel, very friendly, helpful and experienced staff. The hotel décor is gorgeous as was the interior of our large room. Situated next to large beautiful shopping mall with easy access to this and to lovely gardens, made our stay a total pleasure. Great value for money.”

, Vietnam