Innotel Hotel

11 Penang Lane
8.3 1350 reviews
Scores
  • Cleanliness
    8.7
  • Comfort
    8.2
  • Facilities
    7.7
  • Staff
    8.8
  • Value for money
    7.7
  • Free WiFi
    8.9
  • Location
    9

Stay in the heart of Singapore–Excellent location - show map One of our bestsellers in Singapore! Awarded Certificate of Excellence by TripAdvisor from 2012 - 2014, Innotel Hotel is located in the heart of Singapore, a 5-minute walk from Dhoby Ghaut MRT Station. It offers modern rooms with free internet. Union Pay is accepted here.Guestrooms feature stylish interiors with bright coloured walls. Each room is equipped with a minibar, free bottled water daily and a flat-screen TV with cable, including international and Chinese channels. Bathrooms come with toothbrush, toothpaste and free toiletries. Slippers are provided.Innotel Hotel is a 15-minute walk from the popular Orchard Road. It is a 10-minute drive from Suntec Convention Centre and a 25-minute drive from Changi International Airport.Friendly staff are fluent in English, Chinese, Korean and Malay. Guests can find luggage storage at the 24-hour front desk. The hotel also offers dry cleaning services and a 24-hour self-service launderette. Dhoby Ghaut is a great choice for travellers interested in architecture, shopping and clean streets.With a stay at Innotel Hotel in Singapore (Dhoby Ghaut), you'll be minutes from Park Mall and National Museum of Singapore. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.

Hotel map
Food & Drink
Restaurant (à la carte)
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
Indonesian
English
Chinese
Malay
Pets
Pets are not allowed.
Services
24-hour front desk
Laundry
Dry cleaning
Luggage storage
Parking
No parking available.
General
Restaurant
Business Center
Handicap
Concierge
Air-conditioned
Facilities for disabled guests
Designated smoking area
Non-smoking rooms
Air conditioning
Lift
Safety deposit box
Closest landmarks
Dhoby Ghaut MRT Station
0.1 miles
Plaza Singapura
0.1 miles
Istana Singapore
0.2 miles
Jubilee Walk
0.2 miles
The Cathay
0.2 miles
National Museum of Singapore
0.3 miles
Fort Canning Park
0.3 miles
Peranakan Museum
0.4 miles
Orchard Gateway
0.4 miles
Somerset MRT Station
0.4 miles
Most popular landmarks
Singapore Art Museum
0.4 miles
Singapore Riverside: Clarke Quay, Robertson Quay, Boat Quay
0.5 miles
City Hall MRT Station
0.6 miles
Raffles City
0.7 miles
Esplanade Theatres on the Bay
0.9 miles
Suntec City
1 miles
ION Orchard
1 miles
Mustafa Centre
1.1 miles
Marina Bay Sands Casino
1.4 miles
Universal Studios Singapore
3.3 miles
Restaurants and markets
Cold storage
0.2 miles
Natural beauty
Fort Canning Park
0.3 miles
Singapore Riverside
0.7 miles
Closest airports
Changi Airport
10.3 miles
Hang Nadim International Airport
22.6 miles
Senai International Airport
26.7 miles
Shopping nearby – all within 500m!
Park Mall
Plaza Singapura 

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Innotel Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • One adult is charged SGD 70.62 per night in an extra bed.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Free!One child under 10 years stays free of charge when using existing beds.
    • All children are welcome.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Important Notice
    • Please note that guests are requested to provide their estimated time of arrival in advance.<br><br>===<br>The hotel reserves the right to pre-authorise guests&apos; credit card 7 days prior to arrival, for 1 night&apos;s stay.
  • Pets
    • Pets are not allowed.

What guests loved the most

“I liked the cleanliness of the hotel and the friendly staff”

, Philippines

“Great location, easy to walk to the big shopping areas on Orchard Road, staff were very helpful and accommodating, and rooms were very clean. All in all great value for Singapore.”

, Cambodia

“Staff was great, greeting customer with warm smile. Fast response with requests. I have asked for iron board and it sent to my room in 10 mins! Faster than I expected. Nice location - across street from Plaza Singapore, PS. Easy to get coffee and food. MRT and bus stop were close by, walking distance in 3 mins.”

, Taiwan

“The staff were very friendly, and its a unique and good service that they provide a free phone for you to use in Singapore with data and free local calls. Location was ok but maybe 10 mins walk to the metro, and 3 minutes to the nearest Taxi stand , And 5 mins to the local small mall which has a few food options and FX currency exchange place on top floor of that mall.”

, Iraq

“Location location location. I have resided in singapore for almost 5 years and found this property bang in the middle of the city. Innotel is located a 5 minute walk from Dhouby Ghaut, the hub of Singapore and at the end of Orchard Road. There are 3 train lines that pass via Dhouby Ghaut. For the money I paid, this location is excellent. The room was adequate in size, the bathroom was adequate as well. The reason to stay here is the location. Security is good and the hotel is very clean.”

, India

“The location. Walking distance to mrt and orchard road.”

, Malaysia

“I spent 2 nights at Innotel Hotel and I have to say I had an amazing stay. The staff has been excellent going to the extra mile offering complimentary early check-in and late check-out which helps a lot when you are travelling from/to Europe. The hotel is cute, clean and well located in Singapore. I would definitely recommend it!”

, United Kingdom

“Accommodating staff and clean room. Though breakfast is not much but they are delicious.”

, Philippines

“Clean, tidy comfortable hotel, great location close to the trains, walking distance to many of the sites, friendly staff, restaurant attached with some tasty boutique beers. Every room has a smart phone for use while visiting Singapore, great idea used every day when touring the city , includes google maps and 4G connection.”

, Australia

“Overall it was comfortable stay and I would definitely book here again 5min from MRT station Free minibar (only drinks) Free calls of landlines in some nearby countries Free rent of smartphone Bathrobe”

, Japan