“Everything was ok , just the breakfast is not suitable with the hotel as it’s five stars hotel”
“Upgrade to a suite. Fabulous room and bed. Great staff.”
“Nice rooms. Spacious. Excellent restaurants although quite expensive. Fitness, pool, spa all very good.”
“Great friendly staff. All my requests were promptly met. Nice spacious and clean room. Good air conditioning. Indian items at breakfast were excellent. Good choice of restaurants.”
“From the moment we arrived and greeted by the most beautiful and welcoming of staff ( In this case a young lady called ‘Pooja’) who throughout our staff was exceptional. A number of issues I needed assistance with were personally managed and resolved by the best concierge called ‘Maxim’ who was an absolute genius and a true asset to ITC. I truelly recommend this property and say for sure once visited you’ll never forget its level of excellence. Finally a big thanks to Manager ‘Vishesh’ (forgive wrong spelling if so)and chauffeur called ‘Vicky’ who truly was entertaining and a joy to be driven by... Can’t wait to go back. Vinay & Shobna”
“Staff hospitality..good resturant..prompt responce.”
“extremely good location very close to the airport . very good dining options . very comfortable rooms and great amenities . The hotel staff is very pleasing and helpful in all aspects and tries to go the extra mile”
“Excellent hotel staff reception super service by all bt restaurant staff were disgusting n Peshwa pavilion staff were disappeared in there own world we ordered lacha paratha literally our food was over after tht they brought very bad expiernce of tht”
“Fabulous architecture, inside and out. And peaceful. An oasis in the city. Staff attentive in a quiet manner. Wonderful. Food and accommodation top class. A stay in this hotel is a Must when in Mumbai.”
“Everything, we could not fault this place in anyway. Staff where so welcoming and nothing was a problem for them. We did not have to request for a late check out as we arrived so late, the reception automatically offered it. I highly recommend staying here.”