Hyatt Regency Suzhou

8.5 148 reviews
Scores
  • Cleanliness
    8.9
  • Comfort
    8.8
  • Location
    8.9
  • Facilities
    8.6
  • Staff
    8.4
  • Value for money
    7.6
  • Free WiFi
    8.8

Hotel map
Food & Drink
Snack bar
Special diet menus (on request)
Good coffee!
Bar
Restaurant (à la carte and buffet)
Breakfast in the room
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Tour desk
Lockers
Luggage storage
Express check-in/check-out
Ticket service
Currency exchange
Private check-in/check-out
24-hour front desk
ATM/cash machine on site
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Chinese
Cleaning services
Ironing service(Additional charge)
Laundry(Additional charge)
Daily maid service
Shoeshine
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Sauna
Spa and wellness centre(Additional charge)
Massage(Additional charge)
Swimming pool
Indoor pool (all year)(Additional charge)
Fitness centre
Parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre(Additional charge)
General
Lift
Air conditioning
Room service
Heating
Grocery deliveries
Non-smoking throughout
Designated smoking area
Shops (on site)
Newspapers
Car hire
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking rooms
Closest landmarks
Eslite Bookstore
0.4 miles
Shin Kong Place
0.4 miles
Ferris Wheel Paradise
0.7 miles
Suzhou Industrial Park Railway Station
1.1 miles
Jinji Lake
1.4 miles
Dushu Lake
3.5 miles
Suzhou Village
4.4 miles
Xiangmen Station
4.5 miles
Pingjiang Road
4.7 miles
Humble Administrator's Garden
4.9 miles
Most popular landmarks
Lion Grove Garden
4.9 miles
Lindun Road Station
5 miles
Master of the Nets Garden
5 miles
Suzhou Museum
5 miles
The Lingering Garden
7.2 miles
Tiger Hill
8.5 miles
Hanshan Temple
8.6 miles
Restaurants and markets
Pacific Coffee
0.1 miles
Time Squear
0.1 miles
Eslite Bookstore
0.1 miles
Song He Lou
0.6 miles
Closest airports
Sunan Shuofang International Airport
20.9 miles
Shanghai Hongqiao International Airport
37.8 miles
Nantong Xingdong Airport
54 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hyatt Regency Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • All children are welcome.
    • The maximum number of extra beds in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • All further children or adults are charged CNY 460 per night for extra beds.
  • Important Notice
    • Guests are required to show a valid government-issued ID card or passport upon check-in.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Very convenient location, staff attentive , facilities well maintained and CLEAN.”

, Canada

“Amazing hotel building, extra spacious rooms, clean, quiet, and with no facilities missing. Just what one would expect of a high-end hotel. Location is good for business travel, and there is also a metro station right in front of the hotel which takes you to a cozy old-town part just 5 or so metro stops away.”

, Australia

“The staff were exceptional and could not have been more helpful. the room was fantastic and food was great!”

, United Kingdom

“Some of the Staff: Eric, Sky, Cheryl were extra kind and helpful at the conceirage”

, India

“The executive upgrade is good but the AC is very poor on the 28th floor esp when the room is crowded!”

, China

“Nice environment, the restaurant at the lobby which serves Taiwanese food, price is relatively cheaper than other hotel F&B.”

, Hong Kong

“I like the location, the restaurants in the hotel and also the room design.”

, Hong Kong

“房间宽敞,布置走得性冷淡风,黑白灰~简洁大方,没有多余的家具~门口设计别致,行政酒廊景观赞,布置很温馨~”

, China

“Checkin的经理态度好好,人长的也很帅,给我们免费升级了房间,房间大到可以在里面奔跑,哈哈~ 完美。”

, China

“Zeer comfortable bed, prachtige kamers. Prachtig gebouw.”

, Belgium