“Consistent excellence in staff/ customer interactions”
“The Regency Club had free drinks/food from 6-8pm. Found this to be TREMENDOUS value for money and worth the extra cost. Food was superb and there was no restriction from staff on drinks. They were most helpful in refilling glasses”
“Excellent facilities and wonderful staff. Very service oriented.”
“We loved everything. Beds are comfy. Breakfast and facilities are fantastic. Our kids had a great time at its swimming pools, playgrounds, tennis court and basketball court.”
“Excellent service, we booked the club arrangement and it was fantastic. Very good children facility, very tasty snacks and drinks. Very spacious and clean room”
“I was recommended to upgrade my standard room to a Regency Club room at 2,000 Baht++ per night. The receptionist was very convincing to explain that the upgrading cost would be worth it as the American buffet breakfast of $1,000 Baht per person would be absorbed free in the upgrading cost. I did not hesitate a moment and agreed immediately to the room upgrade and never regretted it.”
“Amazing hotel. The rooms are fitted out to a high standard. Massive swimming pool complex, right on the beach and close to town. Food was great, staff really helpful, even left a birthday cake in our room!”
“Well I really liked the pool alas a whole lot of kids and families, which is kind of bearable and I understand why, given the pool is fabulous. I liked the staff, they were all really kind, even the man who dressed my ?sea lice wound from the sea ! The staff member who came and helped us set up our mobile devices wi fi was lovely and the pool peeps are kind.”
“Everything is perfect. On the second night, it was my hubby’s birthday. The hotel greeted us with a surprise cake for my hubby and with a very nice decoration. Thanks Hyatt Hua Hin.”
“Good room size and balcony. Lots of choice of restaurants. Great pool”