Hyatt Regency Hangzhou
-
Cleanliness
-
Comfort
-
Location
-
Facilities
-
Staff
-
Value for money
-
Free WiFi
Available Deals
Policies
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Hyatt Regency Hangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 14:00 hours
-
Check-out
- Until 12:00 hours
-
Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- One older child or adult is charged CNY 288 per person per night in an extra bed.
- Free!One child under 10 years stays free of charge when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
-
Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<br><br>Please note that smoking is not allowed in all rooms.
-
Pets
- Pets are not allowed.
What guests loved the most
“The bed was comfortable and shower pressure was good. Breakfast was nice as well. We dined 2 nights at 28 Hubin and enjoyed the ambience, food and service befitting of a Hyatt hotel. Compared to our experience at Jin Sha in Four Seasons Hangzhou, 28 Hubin definitely offered a great experience at a very reasonable price. In the evenings, you get to view the light show from the lake (although partially blocked by the pool building), no need to squeeze with the general crowd.”
“Location is amazing, great in-property restaurant and other food, super friendly staff going out of there way to fulfill your requests!”
“Bed was great. Lovely bowl of fruit was so nice but the fruit seemed 'tired" and out of date.”
“The staff on the floor are super nice. They pay attention to what you use on the first day and make sure you have extra. For me, I got extra coffee and extra water on the next day.”
“Good location alongside the scenic West Lake. Nice buffet dinner and breakfast selection, although a bit expensive but in line with what you would expect from Hyatt Hotel.”
“Regency Club. Quality of staff. Availability of ATM machine. Short walk to the lake.”
“the location is excellent. near to west lake, within vicinity of the shopping areas”
“Very nice rooms. Great location on the West Lake, restaurants and shopping area. Price is reasonable for the location.”
“Very quiet room and comfortable bed and excellent location right in front of West Lake. We like to jog and walk round the lake, best scenery. Very exclusive!”
“Nice Hotel with views of the lake! Hotel employees not very traveler friendly!”