“Location - walking distance to shopping centre and short drive to airport”
“It was hard to like much of anything because I reserved two double beds and they did not accommodate us. I ended up sleeping on the couch in the room because I was traveling with a business partner and they gave us a king bed. I even called Hyatt national and the incompetent hotel manger still would not give us the two double beds I paid for. In fact, the manager suggested that we check out and find another hotel. The problem was that my company reserved a business room for a meeting for the morning. Needless to say, it was put off by the entire experience.”
“Staff were very friendly, especially Staci who checked us in. Breakfast was excellent, loved the selection is more than just continental. Location was close to airport and mall very convenient.”
“hotel shuttle was kind enough to take me to my office each morning. Just about 3 miles away. Very nice feature, and appreciated.”
“The type of room I reserved was booked so I was upgraded to a suite. Very comfortable and clean. Breakfast was much better than most.”
“It was a clean and quiet hotel. The parking lot was very well lit at night. The beds were extremely comfy.”
“Complimentary shuttle bus to the Mall or downtown Grapevine.”
“Check in was quick and the staff were all very friendly and helpful. The bed was nice and comfortable. Convenient location and the shuttle service was appreciated. The only downside of the stay, other guests would let their doors slam close and some screaming children running down the hallway.”
“Staff was very friendly room was clean and met all expectations.”
“The staff is really nice, however, it is not worth the price, too expensive for what offered”