Hotel ibis Lisboa Jose Malhoa

Scores
  • Cleanliness
    8.7
  • Comfort
    8.1
  • Location
    7.8
  • Facilities
    8
  • Staff
    8.6
  • Value for money
    8.1
  • Free WiFi
    8.4

Hotel map
Food & Drink
Good coffee!
Bar
Snack bar
Entertainment and family services
Board games/puzzles
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Portuguese
Services & Extras
Tickets to attractions or shows(Additional charge)
Accessibility
Wheelchair accessible
Toilet with grab rails
Pets
Pets are allowed on request. Charges may be applicable.
Services
Shoeshine
Fax/photocopying(Additional charge)
Dry cleaning(Additional charge)
Laundry(Additional charge)
Luggage storage
Vending machine (drinks)
Meeting/banquet facilities(Additional charge)
24-hour front desk
Outdoors
Terrace
Parking
Public parking is possible on site (reservation is not needed) and costs EUR 7.50 per day.
Accessible parking
Parking garage
General
Safety deposit box
Lift
Soundproof rooms
Non-smoking rooms
Facilities for disabled guests

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel ibis Lisboa Jose Malhoa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 00:00
  • Check-out
    • 02:00 - 12:00
  • Children and extra beds
    • All children are welcome.
    • Extra beds are not available.
    • There is no capacity for extra beds in the room.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.<br><br>Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.<br><br>Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorisation to stay, issued by the holder of rights of custody.<br><br>Please note that, for check-ins after 18:00, the first night will be charged on the day of arrival. If the hotel is not able to charge the amount in the credit card, the reservation will be immediately cancelled.<p>License number: <strong>RNET300</strong></p>
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Excellent breakfast, clean, nice bathroom facility, excellent front office service, nice bar, excellent dining hall well laid out buffet, prompt replenishment of food items in the buffet, prompt hotel taxi service, check in and out excellent and prompt.”

, Malaysia

“Staff especially the ones at Reception very helpful and always trying to help and support”

, United Arab Emirates

“Stay in this hotel many times but other countries . Ibis is one of my fav . It’s was easy to reach from aeroport took 15 min and also was easy going back on taxi just 9€. Room was very clean as always and also the bathroom . Wonderful bed and pillows ! Reception desk - polite and smiling , gave us everything we asked . Tv 100 Chanel’s and good WiFi . Great hotel for cheap money !”

, Russia

“location and price is good, room is spacious for a budget hotel; and it was a very clean hotel; liked it very much”

, Turkey

“Will go back to Lisbon and most likely will stay in the same hotel.”

, Ireland

“I like the fact that the hotel was really close to a subway, easy to find and the staff on duty upon my arrival was of the outmost kindness and warmth and professionalism. Sophie the manager on duty, and the two other young ladies at the reception desk were so lovely. A beautiful warm welcome after a long journey to get to Lisbon. i love the organic decor, very clean and comfortable room, nice to be able to open the window and enjoy some fresh air. Staff and place gets a perfect score. Look forward to coming again Cheers to the team for making my stay welcoming and relaxing. 🙏🏻”

, Canada

“Clean with modern décor. Helpful staff. Near to the zoo and the metro. Good value for money. Good powerful shower.”

, United Kingdom

“The hotel is very well located - only a six minute walk to the nearest metro station and also close to a suburban rail station. There are also a number of restaurants within walking distance. My room was cleaned to a very high standard, which was maintained throughout my stay and the bed was comfortable.”

, United Kingdom

“Excellent manager. Tall man/white shirt- sorry can’t remember his name but he was so polite and helpful”

, Ireland

“Payment process didn’t go well. Usually the hotels take the money from my account before arrival even though it says you can pay on arrival. With this hotel they called me as we were travelling to Manchester Airport wanting to take the money for one night to secure my room. They said my booking had been lost. They then proceed to take two separate payments to secure the two rooms I had already reserved through booking.com. On arrival they took the remaining amount. When I checked my bank account I had been charged 6 different transaction fees equating to almost £20. Also when I added all the amounts up it totalled £37 more than my booking confirmation from booking.com. I was a little nervous to pay money over the phone while travelling to the airport after being told my booking had been cancelled/lost. I was also annoyed that I ended up paying more that I was supposed to.”

, United Kingdom