“Friendliness and professionalism of staff. Excellent service. Outstanding staff from receptionists to doorman to waiters, to concierge.”
“Im a frequent Swiss traveler, this hotel by far exceeds all others, from cleanliness to royal service!”
“The location was great, the stuff were very very nice.”
“This property radiates hospitality, service and opulent decor with stunning views of jet D'eau. It stands for the traditional Swiss 5 star luxury. We did not miss having a spa or a pool. From the wall paper in our room which was all embroidered to the impeccable staff and service to the live sensuous music at their leopard bar downstairs it ticked every single box. And believe us, we have stayed in our share of 5 star and luxury properties a round the globe. What was the double icing on the cake? An Indian food festival in their fantastic Windows restaurant by one of our favourite Michelin chefs from Tamarind in London. We ate in atleast once a day! The staff go above and beyond to put a smile on your face. It's been a while since we experienced that in a 5 star property.”
“Very helpful staff, they offered me a guy to escort me to AVIS office to return my rent car because i was having a hard time knowing the way, which was very nice from them. Location is just infront of the lake were you can see the fountain strait away. offered me free drinks, umbrellas and sweet welcome. Staff booked for me most of the restaurants and helped me in booking for main attractions. I would recommend it for my friends.”
“Amazing. View from our room was stunning. Very very luxurious.”
“Extremely clean and.well located hotel - the TV remote control was sanitised and placed in plastic before use. Excellent ”
“Very nice elegant hotel, perfect location , the staff are helpful and freindly the rooms are small but elegant and comfortable”
“Room with lake view is very nice. Condition is very good. Staff are very helpful, friendly and professional.”
“Professional guests and welcoming also so helpful and always smiling”