Hotel Universel

1000 boul. des Cascades, G8B 3G4 Alma, Canada
8.7 208 reviews
Scores
  • Cleanliness
    9
  • Comfort
    8.9
  • Location
    8.9
  • Facilities
    8.5
  • Staff
    8.7
  • Value for money
    8.3
  • Free WiFi
    8.1

Available Deals

Hotel map
Food & Drink
Breakfast options
Kid meals(Additional charge)
Bottle of water
Special diet menus (on request)
Restaurant (à la carte)
Reception services
Luggage storage(Additional charge)
Express check-in/check-out
24-hour front desk
ATM/cash machine on site
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
French
Cleaning services
Dry cleaning(Additional charge)
Trouser press(Additional charge)
Laundry(Additional charge)
Daily maid service
Ironing service(Additional charge)
Accessibility
Wheelchair accessible
Toilet with grab rails
Pets
Pets are not allowed.
Pool and wellness
Spa Facilities
Massage(Additional charge)
Swimming pool
Indoor pool (all year)
Spa and wellness centre
Hot tub/jacuzzi
Fitness centre
Pool/beach towels
Outdoors
Sun terrace
Terrace
Parking
Parking garage
Free!Free public parking is possible on site (reservation is not needed).
Accessible parking
Secured parking
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre
General
Gift shop
Heating
Car hire
Non-smoking throughout
Packed lunches
Room service
Air conditioning
Non-smoking rooms
Vending machine (drinks)
Vending machine (snacks)
Family rooms
Facilities for disabled guests
Safety deposit box
Lift
Activities
Bicycle rental (additional charge)
Games room
Hiking
Cycling
Bikes available (free)
Closest landmarks
Pointe Taillon National Park
18.1 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Universel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 16:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • All further older children or adults are charged CAD 20 per person per night when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!Up to two further children under 17 years stay free of charge when using existing beds.
    • All children are welcome.
  • Important Notice
    • You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Bed was very comfortable. Restaurant in house, good food.”

, Canada

“We speak English plus just a tiny bit of French and the staff made every effort to help us in English or to work with us using French to communicate our needs. Very friendly and helpful! The Pancini Restaurant had great food and wait staff.”

, Canada

“The location was great, we enjoyed the close proximity to the river and the downtown. Though renovations were underway there was no inconvenience. The front desk staff were helpful and they could speak English. We liked the artwork in the lobby.”

, Canada

“Propreté impeccable. Très beau décor digne d'un magazine.”

, Canada

“La chambre était très grande et spacieuse. J’y ai très bien dormi.”

, Canada

“La facilité d'accéder au spa et piscine! Le restaurant Pacini adjacent à l'hôtel! Le service est excellent!”

, Canada

“Personnel serviable, grande chambre, restaurant tres bien.”

, France

“Tout, la proximité de la piste cyclable, le personnel, le restaurant et les chambres propres, fraîchement rénovées, je vais y retourner c'est certain”

, Canada

“Très beau restaurant Pacino a meme l'hôtel. Belle grande chambre moderne...”

, Canada

“La propreté et le confort de la chambre, la proximité de la piste cyclable et le restaurant Paccini au rez-de-chaussée.”

, Canada