“The place is affordable if you are travelling with a huge group of friends or family, it is something like a chalet. Breakfast was provided, and the place was quite clean, & also the staff are quite friendly.”
“The staff were friendly and welcoming. The family suite was clean, large, cozy and comfortable. All other facilities were in working order. Value for money. Breakfast was average yet satisfying. Will consider to return again. Have a swimming pool.”
“Staff very friendly and helpful. Superb free taxis into town at any time. Good location for islands and temples. Excellent swimming pool complex.”
“Hotel complimentary shuttle services to/from anywhere in Tanjung Pinang. Very convenient to go anywhere in mind, just inform the hotel staff at least 1 hour in advance. Staff friendly with good attitude and service mindset.”
“The waterpark(pool) my kids love it. Stayed here for 5days and this is my 2nd time. The staffs are friendly. My daughter likes one of the lady who works at the counter.”
“I liked breakfast. Staff was really nice. Comfortable bed, with good options on television channels. I watched a lot of animal planet. There's a funny water park there with a lazy river and some slides that were off limits. ”
“The staffs were friendly. Complimentary breakfast was good. The hotel is located quite close to the ferry terminal to Singapore. Free pickup and drop from the ferry terminal.”
“Room condition is good.The size is just nice.The front desk n Housekeeping n restaurant staff very friendly.”
“The staff are very friend! the comments in Booking.com say they provide free transport, it's TRUE! in Bitan area this is very important! they sent me to the near shopping mall for FREE which is a big BONUS point! Recommend to everyone! The hotel is new, clean and provide fair breakfast. For price we have paid and consider all factors in Bitan area, we do commend this hotel to everyone!”
“There was excellent customer service by the staff.The free transport provided to nearby malls and shopping centres were very good.The family rooms were very spacious and the beds were comfortable.There were also extra towels and pillows provided.The beds were comfy.”