“-Only the spa showed high quality service, the ladies were lovely and polite. The spa has a large variety of treatments and the area is beautiful. - Free shuttle to Puerto de la Cruz”
“Buffet breakfast food good, lovely pool and lots of beds to choose from. Free bus to Puerto. Reception staff very friendly.”
“The hotel is pretty huge, with big swimming pools surronded by very well kept gardens. The view of the ocean from the garden is amazing Room was very big, with a living room, bedroom, small kitchen; outside a nice terrace with sofà, table and chairs. Breakfast is huge buffet continental-style with almost everything. Hotel has a good spa area too, a gym and huge premises all around.”
“House keeping , very clean in room and public area. The kitchen is enormous ( although we do not cook)Friendly staffs always willing to help. As I stayed during the low season, I appreciated also the swimming pool because there weren't too much peopleAlthough the food is not sophisticated but there are many choices. I appreciated every morning a small freshly made fruit smooth. One free entry of the indoor spa is a plus. Good value for money at the price we paid.”
“We were offered 1 hour free pass for indoor pool and jacuzzi. Good outdoor pool with good view. Good restaurant.”
“The staff is friendly. Rooms are big enough. Kitchen well equipped just bring what necessary to wash dishes. Free shuttle bus between main town Puerto de la Cruz and hotel. Activities organized with local agencies.”
“We stayed in the hotel for one night as we wanted to explore a different part of this island of Tenerife. The hotel security guard was extremely helpful and informed us of several typical canarian restaurants called Guanchiches. These were just a short taxi ride away. ”
“-Staff was very helpful in emergency situations. -Room was cleaned well. (- But unfortunately they don't clean dirty plates from the rooms and there was to liquid or sponges to do it ourself) -The child liked the pool. -A lot of good entertainment for kids. -Great view from the terrace in Panoramic Suit. (- And very bad (without view) normal rooms, with a view to the neighbours.)”
“The bar staff were super friendly and nice. Only enjoyable and nice staff in the whole place. For a hotel gym it also exceeds expectations and the trainer was very helpful as well. Then again if the gym is the only nice thing about a hotel- that says a lot about the rest.”
“The location is great for traveling around the island. We had a lovely room over looking the sea and Mt. Tiede. The room was perfect.”