Hotel Soul Suzhou
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallDragonJinHotel Soul Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!All children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- One older child or adult is charged CNY 174 per person per night in an extra bed.
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Important Notice
- Please be noted that the hotel and the parking space is not situated in the same building. Guests are recommended to leave the luggage at the hotel and then go to the parking place.<br><br>The property provides free transfer service between hotel and Suzhou Railway Station. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on the booking confirmation.
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Pets
- Pets are not allowed.
What guests loved the most
“The hotel staff was professional and accomodating. Room was amazingly big, super spacious and great bed. Many options on the TV for movies and music. Free shuttle to the station and some attractions was a huge plus! Really enjoyed my stay here for a great price!”
“The staffs were super nice and helpful. There weren't many taxies driven by, but the front desk staff told us to wait inside and he could call for us. The taxi arrived in just couple minutes. The higher level of floors (5-7) needed room card to access the elevator, which added another level of security. The breakfast was good too.”
“Everything. Location was amazing and everyone was really nice. Make sure to eat in brasserie 101. The food was to die for. Especially since I had not been home in 6 weeks, western food that was done better than what I can get at home. The elevators were super cool and finding the hotel was incredibly easy. Just look for the giant purple signs when you get close.”
“Amazing breakfast, fast WiFi, friendly staff, great location, great fitness centre too. All around a fantastic stay!”
“Actually this is an average ok hotel, the room is clean and location is great. However, it gave me a very bad impression because of the staff at the reception. They are not professional and helpful AT ALL. The check-in process is slow and they even not mentioned I ordered breakfast when I booked the room. ”
“Traveled with my family of 4. Had connecting rooms - one with twin beds, one with big bed. Breakfast buffet was included and it was plentiful and very good. Close to subway stop, shopping and a variety of food. Staff members were extremely nice and friendly.”
“Near to Chayuanchang metro. Take exit 2. Lots of shops and restaurants around the hotel. Easy to find taxi. Breakfast spread is very good.”
“great location, great room, great interior, great staff, great breakfast, 0 conplaint”
“close to railway and shopping.. property surprising love elevators and breakfast had a great selection was hot and tasty. Staff very helpful requested pickup from train station at late notice and driver turned up unfortunately we had already left. great customer service.”
“The hotel is very well placed. Staff spoke most basic english [as expected] but were not very helpful except for Tom. Facilities in the bedroom remind me of Premier Inn in the UK plus a safe. There is nothing wrong with this very clean hotel even breakfast was western as well as the majority Chinese of course. Good value for moneyI found it Soul-less.”