Hotel Servigroup Diplomatic
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Servigroup Diplomatic accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 12:00 - 16:00
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Check-out
- Until 12:00 hours
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Children and beds
- Children are welcome
- There is no capacity for extra beds in the room.
- The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
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Groups
- When booking more than 3 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that access to the wellness centre has an extra cost.<br><br>Please note that the booking, once charged, is non-refundable. This is because the rates have discounts applied.<br><br>Please note that guests must present the credit card used to make the reservation on arrival and a valid ID. Payment by someone who is not a guest is not allowed.<br><br>Please note that bed types and special requests are subject to availability and may have extra costs.<br><br>If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.<br><br>Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.<br><br>Please note that Half Board and Full Board rates do not include drinks.<br><br>Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.<br><br>The hotel has air conditioning during the summer months.<br><br>Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The hotel was more than we expected. the staff very nice and helpful. Delighted that we were to bring our two small dogs. All in all we enjoyed our stay and will be coming back for future stays to this hotel.”
“The beds are very confy. Breakfast excellent.”
“Loved the sauna and steam room, although it should be included in the price”
“Loved everything about it. Friendly Staff, Great location and food was excellent.”
“location of hotel brilliant and on booking i had made some requests for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the waterfall. Receptionists were very helpful.”
“Every thing was great in the hotel. The meals were fantastic. Super location. walking distance to town was good. Bus routes were good if you wanted any day trips.”
“Nothing we have stayed in a few Benidorm hotels over the last few years and would not return to this one”
“The staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little cold when you first get into it in May”
“The ambience of this hotel is relaxing. The decor is lovely especially at Valentines.”
“This is the third time I have stayed here and will definitely stay here next time too.”