Hotel Serrano by Silken
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
One of our top picks in Madrid.Situated in the Salamanca district of Madrid, Hotel Serrano by Silken is 450 yards from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning.Hotel Serrano by Silken is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the centre by bus.A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants. Salamanca is a great choice for travellers interested in shopping, culture and food.With a stay at Hotel Serrano Managed by Silken, you'll be centrally located in Madrid, steps from ABC Serrano and minutes from U.S. Embassy. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Serrano by Silken accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 12:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child from 2 to 12 years stays free of charge in an extra bed.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
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Important Notice
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“On the previous question I cannot answer as none of the alternatives define the Property. It is a modest to simple kind of property”
“Nice area ...the designer shopping ...but close to tourist area...public transport very good.”
“Staff very very helpful and friendly they are doing their best all of them Id like to say thank you”
“Really lovely having an outside terrace to also enjoy - it added a little extra space to the room”
“This hotel is situated in the heart of Barrio de Salamanca, Madrid with a number of luxury shops , including Corte Ingles, and restaurants, café shops and tapas bars nearby. You can enjoy a really nice walk around. Overall and although the stay was just for one night, the experience was really good. Quick check in and check out , good sized room and a double bed to go with. Clean and big bathroom, a nice veranda and fantastic and helpful service from the people in the Reception desk. Wake up call was done on the time agreed, taxi (ordered from the reception) was there even slightly earlier (05:00 in the morning) and no complaints at all.”
“Good sized room for two people. Twin beds as requested when booking - beds were comfortable. Bathroom was a good size. Staff spoke english and were helpful.”
“The staff were supre friendly and helpfulllocation is in a calm classy nieghbourhood, not in the citycenter but you can reach whetever you want easilyWe had a pleasant stay there”
“Great location if you're doing shopping at the luxury shops in the area. Distance to tourist attractions is convenient as well, about 30 minutes from center.”
“The room quiteness. size of beds. the friendly staff. the hotel location.”
“The hotel was lovely, the staff were very helpful. Overall we enjoyed our stay and would return to this hotel again.”