“The bed was extremely comfy, the room very pleasant, the breakfast (included in our rate) excellent, and the staff impeccably polite and extremely helpful.”
“Amazing lobby bar and entertainment. Goya restaurant in hotel is world class. Park near hotel fabulous for running like Central Park in New York City.”
“Staff very helpful. Great location. A luxury hotel over reliant on its former glory.”
“The Ritz was perfection for elite people but now is just one more hotel in town ...”
“everything as usual. A big thank you to Raul and all the concierge staff for having helped us to collect our luggage stacked in the middle of our travel, and for having organized our evenings in a perfect way. Thank you also for the kindness of the bar and lounge staff Fantastic breakfast.”
“Beautiful hotel, everything is super nicely done. Had a great stay.”
“The hotel has grand hotel from 19 century feel to it. Elegant with exceptional staff. Great breakfast and super WiFi”
“This is a wonderful hotel in a great location. The staff were friendly and attentive to all our needs and the garden bar/restaurant is a beautiful haven in the heart of Madrid. This hotel has a quiet elegance and grace that is unusual in this day and age, and I hope they do not lose this in their upcoming restoration/remodeling by their new owners. Yes, it is not cheap, as I have read in some peoples comments, but this sort of accommodation will never be cheap. If you want cheap accommodation go to a cheap hotel!”
“The stuff are friendly and helpfull at recption , councierge . Unfortunatly the restourant witers and lobby bar waiter are not nice , at least forgot to smile and be kind .”
“Fluffy Beds, the Welcoming by Employees, excellent Atmosphere and Ambiance.”