“The size of the room, the cleanliness and the staff.”
“Very friendly staff. Great location. Lovely room with a surprise view of Mt Etna”
“We were upgraded to a larger room on check in. It was spacious , comfortable ,spotlessly clean and the shower was excellent. All of the staff were friendly and nothing was to much trouble for them. ”
“This hotel is great - spacious and well-kept rooms, comfortable beds, convenient and quiet location. Wonderful staff - they answered every question in as much detail as possible, did not say anything when we checked out 30 mins late, and even offered us to have the complementary breakfast 45 minutes late.”
“The location, being just off the main square excellent. No views but you are in the centre of a town. You have to park about 100 metres away but it is free. The bed was very comfortable and the towels and linen excellent. Reception is 24 hrs a day. Breakfast was sufficient. Nice spacious landing/lounge. A gorgeous, non touristy town with a couple of very nice restaurants. Definitely worth a night or two.”
“Excellent accomodations. Wonderful staff. Beautiful facility and surrounding town.”
“We planned a 3 night stay in this hotel. At first sight, we immediately loved the place since it combines well with the Christmas theme. It is situated at an altitude of 1096m and thus it has chances of snow. We were lucky that on our arrival we saw the place decorated for Christmas and there was also some snow. Once we entered the hotel, we felt the warmth that this hotel can offer. It is floor heated and the rooms are very cosy. The buffet breakfast is excellent as it offers bread, croissants, biscuits, yoghurts, homemade cakes, marmalade, fresh fruit and juices. It can be improved in offering a wider variety and portions of cheese and ham although refilling empty items was being done continuously. We enjoyed our stay to the point that we extended our stay by another 4 nights. Excellent location, service and cleanliness. Well done.”
“Beautifully presented hotel. Great position and very helpful staff.”
“Extremely kind staff during our stay as he provided our friend with medicine when she had a fever. Very clean Large rooms Beautiful wooden floors throughout the hotel The restaurant recommended by the staff was very nice”
“Extremely clean, comfortable bed, pleasant rooms, helpful staff.”