Hotel Reina Isabel

AV. AMAZONAS N23-44 Y VEINTIMILLA, 170150 Quito, Ecuador
Scores
  • Cleanliness
    9.2
  • Comfort
    8.8
  • Location
    8.8
  • Facilities
    8.7
  • Staff
    8.9
  • Value for money
    8.5
  • Free WiFi
    8.5

One of our top picks in Quito.This chic hotel with spa and brand new gym facilities is situated in the heart of the lively Mariscal district. All rooms have city views and free WiFi. Massage sessions can be booked.Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs.At Hotel Reina Isabel guests can relax in the sauna rooms and workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available.An American self-service breakfast with regional jams, breads and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks.El Ejido Park is 6 blocks away. Quito’s historical centre is 3.1 miles away. Hotel Reina Isabel is 25.5 miles from Mariscal Sucre Airport. We are proud to have a great team. We believe in responsible and personalized service. The customization of experience is the passion and dedication of our employees and makes a difference. In 2014, we were honored with the TripAdvisor Exceptional Service Awards, which recognize outstanding service from one of our partners, including thousands of nominees worldwide, being the only hotel in Ecuador to receive this title.We have a tower of 70 rooms and another 30 suites, each with an individual atmosphere, the first and the second is classic modern and minimalist. Our deluxe and premier suites were designed thinking in design, luxury and comfort, original artwork by local painters, marble bathrooms imported, bedding tailor-made, impressive breadth and technology, make them unique in Quito.A stay at Hotel Reina Isabel places you in the heart of Quito, walking distance from Foch Square and La Mariscal Craft Market. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel map
Food & Drink
Restaurant (à la carte)
Wine/champagne(Additional charge)
Bar
Bottle of water
Chocolate or cookies(Additional charge)
Fruits(Additional charge)
Good coffee!
Snack bar
Reception services
24-hour front desk
Luggage storage
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
German
Spanish
English
French
Cleaning services
Laundry(Additional charge)
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Outdoors
Sun terrace
Terrace
Wellness facilities
Spa Facilities
Spa and wellness centre(Additional charge)
Spa/wellness packages
Massage(Additional charge)
Personal trainer
Sauna
Full body massage
Body scrub
Couples massage
Beauty Services
Fitness
Back massage
Hot tub/jacuzzi(Additional charge)
Head massage
Hammam
Fitness centre
Massage chair
Neck massage
Parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Facilities for disabled guests
Non-smoking rooms
Designated smoking area
Shuttle service (additional charge)
Room service
Heating
Airport shuttle (additional charge)
Safety deposit box
Car hire
Non-smoking throughout
Shuttle service
Lift
Fitness Center
Airport Shuttle
Business Center
Bar or Lounge
No Smoking
Handicap
Restaurant
Spa or Sauna

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Reina Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 13:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • There is no capacity for extra beds in the room.
    • Up to two children under 12 years are charged USD 12.22 per night when using existing beds.
    • All children are welcome.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Very convenient, quiet and safe location two blocks away from the Foch Plaza were all restaurants and night activity are located. It is also within walking distance of a large outdoor market that sells artesenia from all over Ecuador. The hotel lobby, restaurant and public areas are very modern, clean and comfortable. The lobby was undergoing some renovations when I was staying but the workers were so efficient and discrete that it was barely disrupting the free flow of customers. Absolutely friendly and helpful staff at the reception and at the restaurant. Got the chance to be upgraded to a suite premier with a Jacuzzi in the bathroom: awesome after a long working day ! The hotel breakfast buffet is a great way to start your day. Excellent value for money. I highly recommend it. My only regret, not having enough time to test the spa facility of the hotel.”

, Austria

“Really friendly staff. A massive room and a great restaurant. Great value for money.”

, United Kingdom

“Yes.every thing it's ok”

, Ecuador

“The best value for a hotel so close to where the night life is. Excellent service, looks and feels like a 4 or 4.5 star hotel for the price of 3 stars. Staff is more than willing to help out with anything needed.”

, USA

“They assigned me a huge, ample, comfortable suite. I did not really need so much space, but I enjoyed it. I just regret that I was alone there; a travel mate (particularly a woman) would have made my trip fantastic.”

, Brazil

“Modern facilities with comfortable room, great buffet breakfast. English speaking reception staff were friendly and helpful. Location near to Marachal Foche square which has lots of restaurants and bars. High police presence in square reassuring.”

, United Kingdom

“Clean and great location. Staff are professional and friendly. When I got sick - they went out of their way to ensure I was looked after. They arranged for a Doctor within 20min and sent out a courier in the middle of the night to get medication. Unbelievable service. Excellent! ”

, Australia

“It's a high class Ecuadorian Hotel. It is very clean and comfortable. The servers at breakfast treated me like a princess holding out my chair and picking up my cloth napkin when I dropped it on the floor. :-)”

, USA

“Staff was very friendly and helpful. The room was very clean and comfortable. Breakfast had enough options for everyone, I especially liked the fruits. Would definitely stay there again.”

, Germany

“Good breakfast, comfortable room, pleasant & helpful staff”

, United Kingdom