“Lovely hotel, very helpful staff. Good lounge area. Very good breakfast. Restaurant open for lunch and dinner even though the hotel was not very busy. Free transport into town and pick up in town to return.”
“The staff were super friendly and really helpful. The room was very comfortable and the indoor and outdoor seating areas were very comfortable too. The location was also great too - an easy 15 minute walk to the main square from where you can explore all of Ouro Preto.”
“Sweet, friendly staff. We felt as if we were coming "home" each time that we returned to the Pousada. Everyone welcomed us, asked how our day was...assisted in arranging day-trips and giving any advice needed.”
“Wonderful staff, very attentive to the guests' needs. Great breakfast! The 3-person bedroom we stayed in was not very big but had enough space. Also, the complimentary tea time at 5pm is a special touch I haven't seen in other places I have stayed.”
“Excellent customer service from the staff, even the least relevant details they took care of them.”
“One in our team needed gluten free meals, they provided several different options for every breakfast and tea time. Even though it is located not in the center of the town they provide free shuttle to downtown, and also to other places at a very low cost.”
“Nice breakfats!! Hotel staff very prepared and friendly!! Hotel atmosphere was great!!!”
“This was our third stay here and always look forward to returning. Everyone is so sweet and inviting, always at your service, the hotel is very cozy in a lodge type atmosphere. Their late afternoon tea and desserts is a pleasant surprise. The hotel has a nice open layout where it never feels like too many guests are staying there.”
“Nothing is too much trouble for the staff, they are so helpful. The pousada is beautiful and comfortable”
“Good location for driving - and with good parking. Staff were great and friendly.”