Hotel Orangutan

Jl. Orangutan, 20852 Bukit Lawang, Indonesia
9.0 202 reviews
Scores
  • Cleanliness
    9
  • Comfort
    8.6
  • Facilities
    8.6
  • Staff
    9.6
  • Value for money
    8.8
  • Free WiFi
    8.3
  • Location
    9.5

Hotel map
Food & Drink
Special diet menus (on request)
Very good coffee!
Fruits(Additional charge)
Bar
On-site coffee house
Restaurant (à la carte)
Bottle of water
Breakfast in the room
Entertainment and family services
Board games/puzzles
Reception services
Express check-in/check-out
Luggage storage
Concierge service
Currency exchange
Tour desk
Ticket service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Indonesian
English
Cleaning services
Daily maid service
Laundry(Additional charge)
Ironing service(Additional charge)
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
Garden
BBQ facilities(Additional charge)
Terrace
Sun terrace
Wellness facilities
Massage(Additional charge)
Parking
Street parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
Business facilities
Meeting/banquet facilities(Additional charge)
General
VIP room facilities
Shuttle service
Bridal suite
Airport shuttle (additional charge)
Family rooms
Non-smoking rooms
Shuttle service (additional charge)
Packed lunches
Activities
Entertainment staff
Evening entertainment
HikingOff-site
Bicycle rental (additional charge)
Water sport facilities (on site)(Additional charge)
Restaurants and markets
Lawang Inn
0 miles
Bukit Lawang reclaimed wood carving
0 miles
Bukit Lawang (Friday only)
1.2 miles
Indomaret
2.5 miles
Natural beauty
Bohorok River
0 miles
Closest airports
Kualanamu International Airport
53.1 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Orangutan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 00:00
  • Check-out
    • 06:00 - 12:00
  • Children and extra beds
    • Free!One child under 6 years stays free of charge when using existing beds.
    • The maximum number of extra beds in a room is 1.
    • All children are welcome.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • All children under 12 years are charged IDR 50000 per night for extra beds.
    • All further older children or adults are charged IDR 50000 per night for extra beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Important Notice
    • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.<p>Please inform Hotel Orangutan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Great friendly staff, but need to be fit to climb to the rooms”

, United Kingdom

“Friendly staff, location is super if you want a relaxing stay on the doorstep of the jungle plus the food is good and very well priced”

, United Kingdom

“Very friendly and helpful. I loved every minute I was there it was just I thought it would be a judge life with real people.”

, Finland

“The staff are extremely welcome and friendly. This was my first time travelling solo, and this was my first destination. Any nerves I had about everything were immediately put to rest by the great atmosphere and staff. The rooms are lovely and are cleaned regularly. The food is extremely tasty and very quick to get out, I didn't have to eat out once. From what I can see, this was definitely the best put together hotel in the area. The jungle trek provided by the hotel is an amazing experience and must be tried. There are plenty of other things to do with your stay including carving workshops and water rafting. I am very happy with my stay and I would definitely come here again.”

, United Kingdom

“The people made the experience very enjoyable, not just the amazing staff but the guides that dropped in and played guitar. So glad we stayed for five nights could have stayed longer. Also the room had great views of secondary forest that we loved.”

, Australia

“Upon booking we received an email asking whether we would need airport pick up priced at 600,000 idr - we used this service and it was very efficient and hassle freeWe also booked an Oraguntan trek through the hotel, we had two guides both of whom were a great laugh and truly cared about the jungle and animals - would recommend Spacious room, all the rooms had great views of the village and jungleThe bathroom is great if a little wiffy Warm showerFood at the accommodation is reasonably priced and yummy! One night they had live music tooEntertaining and friendly staff”

, United Kingdom

“Wonderfully friendly and helpful staff. Spectacular trekking with the lovely Arman, a man in tune with his forest, ably assisted by the amiable Baloo. All the delicious fruit provided. Wildlife encounters were exceptional, including white-handed gibbons, great Argus and of course orangutans.”

, Malaysia

“Staff were friendly, room was clear and food was good!”

, Australia

“Very friendly staff, simple but clean rooms, appealing lobby / restaurant area. Small menu but everything on it is very good. Rooms are up a fairly steep staircase, which monkeys routinely use as,well. Highly recommended.”

, USA

“We booked the 3h trekking and tubing and it was amazing! We got lucky to see even the male oerang oetang. During the trekking we received a lot of fresh fruit. The owner and his staff is very helpful.”

, Belgium