Hotel Marroad Karuizawa

389-0102 Nagano, Karuizawa, Karuizawa1178, Japan
8.3 65 reviews
Scores
  • Cleanliness
    8.6
  • Comfort
    8.6
  • Location
    7.8
  • Facilities
    8.3
  • Staff
    8.7
  • Value for money
    8
  • Free WiFi
    8.3

Hotel map
Ski
Ski storage
Food & Drink
Bar
Very good coffee!
Restaurant (à la carte)
Internet
Free!WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Services
Shuttle service
Vending machine (drinks)
Shuttle service (free)
Wellness facilities
Massage(Additional charge)
Parking
Free!Free public parking is possible on site (reservation is not needed).
General
Family rooms
Lift
Heating
Air conditioning
Activities
Bicycle rental (additional charge)
Skiing
Tennis court(Additional charge)
Hiking
Closest landmarks
Karuizawa Oga Hall
0.2 miles
Karuizawa Station
0.4 miles
Karuizawa Prince Shopping Plaza
0.6 miles
Kyukaruizawa Ginza
0.7 miles
Kumoba Pond
0.7 miles
Karuizawa Prince Hotel Ski Resort
0.7 miles
Yukawa Furusato Park
2.5 miles
Hiroshi Senju Museum
2.5 miles
Karuizawa Taliesin
2.7 miles
Karuizawa Kogen Church
2.8 miles
Most popular landmarks
Harunire Terrace
2.9 miles
Karuizawa Lake Garden
3.5 miles
Shiraito Falls
5 miles
Pallcall Tsumagoi Ski Resort
17.4 miles
Ishidan-gai Steps
18.5 miles
Yubatake
19.1 miles
Restaurants and markets
マツヤ
1.2 miles
スーパーツルヤ
3.1 miles
Natural beauty
軽井沢プリンススキー場
0.9 miles
碓氷峠
3.1 miles
塩沢湖
3.7 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Marroad Karuizawa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • All children are welcome.
    • All children under 2 years are charged JPY 2000 per night for children's cots/cribs.
    • The maximum number of extra beds in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Important Notice
    • If guests wish to use a baby cot, please contact the hotel in advance to reserve one.<br><br>To use the property&apos;s free shuttle, call upon arrival at Karuizawa Station. Contact details can be found on the booking confirmation.<br><br>If guests wish to have dinner at the property, a reservation must be made by 16:00.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Excellent & caring service. Staff able to speak English. Provided info on doc clinic for sick friend & after her visit remembered to ask how she was. Room was big for 3 of us with a tatami area n 2 Western beds.”

, Singapore

“朝食がおいしかった。腰が悪いので、取りやすい席にして貰えた。中庭の紅葉が綺麗だった。皆さん感じが良かった。”

, Japan

“部屋が広くゆったりできましたし、スタッフの方の対応が親切でした。 チェックアウトの日も終日駐車して良いのは助かりました。”

, Japan

“どの場面でも従業員の方の対応が良かったです。駅から、または駅までの送り迎えをいつでもしてくださるので、とても助かりました。部屋もゆったりして清潔感があり快適でした。食事も良かったです。”

, Japan

“和洋室が広く、子ども連れにも快適でした。朝食の種類が多く、お味も良かったです。また利用したいと思います。”

, Japan

“夜、バーでカクテルを飲んでいたら、スタッフが暖炉に火を入れてくれた。都会ではこんなサービスは受けられないので、感激しました。忘れられない思い出になりました。”

, Japan

“夕食のハーフコースがとてもよかったです!!接客してくださった方々もスマートで、ゆっくり食事を楽しめました!ルームサービスは良心的な価格で嬉しかったです!ケーキセットはコーヒがポットサービスで900円。カフェで食べるより安い◎駅までの送迎もすごく便利。お部屋に既に冷水やお湯を用意してくださっていたのも助かりました!”

, Japan