Hotel Lucia, a Provenance Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Lucia, a Provenance Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!Up to two children under 17 years stay free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All further older children or adults are charged USD 20 per person per night when using existing beds.
- All children are welcome.
- Extra beds are not available.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of children's cots/cribs in a room is 1.
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Important Notice
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“Noise in walls from pipes for 1 and a half hours one morning..... apparently a generator was out and the other working overtime..... hidden charges that were added on top of original price..... thought included valet parking when booked and didn't, no budge..... $43- a day...... wow, spendy..... good time, but last time staying there.”
“Accommodating room, nicely appointed room with pleasant staff and a good restaurant. We’ve stayed at this hotel for the past 10+ years because of the above. Concerns stated below leave us wondering if we need to find a new option.”
“You could opt out of room service and get a $5 credit at your honour bar. Happy hour was great with free craft beer on offer and a chance to chat to staff or other guests.”
“The beds are super comfy, and there's a pillow menu with six different kinds of pillows to choose from. The Imperial restaurant attached to the hotel is quite good.”
“Beautiful, wonderful collection of photograpghs, great staff.”
“beautiful lobby and rooms great location craft beer happy hour was great”
“The room was extremely comfortable and very clean with excellent in-room amenities and possibly one of the softest bath robes ever!! The hotel staff were very accommodating and the afternoon happy hour with some free beer sampling was an excellent touch. The hotel was quirky in it's interior and the rooms quiet and inviting.”
“I liked the local offerings in honor bar, the lemon water/ice tea and coffee and newspapers in lobby.”
“Welcoming and friendly staff in every area from reception, to house keeping and valet. Crown bar/restaurant staff were great. Very clean and modern furniture. Great location, quick walk to water or cool parts of town.”
“Great food at restaurant. Windows child safe. Craft beer tasting in lobby was great.”