Hotel Lago Sarmiento

Manuel Bulnes 90, 616000 Puerto Natales, Chile
7.7 164 reviews
Scores
  • Cleanliness
    8
  • Comfort
    7.2
  • Location
    8.6
  • Facilities
    7.3
  • Staff
    8.1
  • Value for money
    7
  • Free WiFi
    7.2

Hotel map
Reception services
Ticket service
Tour desk
24-hour front desk
Internet
Free!WiFi is available in public areas and is free of charge.
Cleaning services
Ironing service
Laundry
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
Sun terrace
Parking
No parking available.
Parking garage
Business facilities
Meeting/banquet facilities
Fax/photocopying
Business centre
General
Car hire
Shared lounge/TV area
Heating
Non-smoking throughout
Shuttle service
Shuttle service (additional charge)
Closest landmarks
Municipal Museum of History
0.1 miles
Puerto Natales Main Square
0.3 miles
Maria Auxiliadora Church
0.3 miles
Ether Aike Artisanal Village
0.4 miles
Yungay Square
0.6 miles
Puerto Natales Bus Station
1 miles
Cueva del Milodon
11.7 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cash only
    • This property only accepts cash payments.
    • Credit cards are only needed to guarantee your booking.
  • Check-in
    • From 15:00 hours
  • Check-out
    • 07:00 - 11:00
  • Children and extra beds
    • The maximum number of children's cots/cribs in a room is 1.
    • All children are welcome.
  • Important Notice
    • Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.<br><br>To be exempt from this 19% additional fee (IVA) the payment must be made in cash and the immigration card and valid passport must be presented.<br><br>In case of no show the invoice will be billed in local currency, including this additional fee (IVA).<br>This additional fee (IVA) is not included in the hotel rates and must be paid separately.<div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“The location was wonderful and the room was very spacious. It was one of the most modern facilities we stayed at during our trip. Very cute place and semi close to a lot of restaurants. Also be warned the staff speaks only a little English but their very very understanding and kind people.”

, USA

“Location is good - close to good restaurants and the waterside. Breakfast was decent, with a couple of healthier options beyond the usual bread, jam & cheese..”

, United Kingdom

“The front desk staff were so welcoming and friendly. They always went above and beyond to help us feel comfortable and happy. My mothers knee's hurt one day after hiking and they gave her a bag of ice to use each night. The rooms are clean, and the location is just perfect, right by the water and near the center of the city! We are so happy with our choice to stay at Hotel Lago Sarimiento and we recommend it to anyone looking for a clean and comfortable place to stay in Puerto Natales.”

, USA

“The staff at the front desk did a great job making us feel welcome and accommodating any request that we made. The hotel is ideally located on the main street that most of the tour companies, restaurants, shops, etc. are located on. The breakfast offered several options which was nice (more than the 3 star hotel we stayed in—in Punta Arenas). The internet was reliable, we were able to do FaceTime calls with it, per the speed test we ran we were getting 1.2 Mbps down 0.5 Mbps up. Overall a decent value.”

, USA

“This was our second stay, with a much less convincing experience. Still, the value for the money is good compared to other locations in Puerto Natales”

, Switzerland

“Convenient location in the center of Puerto Natales; good value for the money (most other hotels are much more expensive). Room very clean. Nice atmosphere, as this appears to be a rather old hotel with "fancy" light switches, specially-shaped windows, etc.”

, Switzerland

“Good wifi, friendly and helpful staff, clean, close to town centre, everything worked.”

, United Kingdom

“Lugar limpio, calido, desayuno rico, personal amable.”

, Chile

“La atención y disponibilidad del personal. Excelente.”

, Chile

“El desayuno espectacular, la hospitalidad y amplitud de las piezas.”

, Chile